Onsite Clinical Applications Expert

Arkray Group; Plano (TX); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid Time Off

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Job summary

ARKRAY is seeking an experienced Clinical Application Specialist to provide technical and sales support for clinical laboratory products in Plano, TX. You will deliver operator training at customer facilities, assist with instrument implementation, and support the sales team.

The role requires a BA/BS in a healthcare field, with Medical Laboratory Science certification preferred, and at least 3 years in a clinical lab.

Qualifications

• BA/BS degree in a healthcare related field; Medical Laboratory Science strongly preferred with current certification.
• 3 years’ experience in a clinical laboratory; field experience preferred.

Responsibilities

• Facilitate onsite customer training of new equipment.
• Assist customers with instrument implementation and verification studies.
• Analyze verification data and present results to customers.
• Provide pre- and post-sale technical support and product demonstrations.
• Ensure instrument implementations meet timelines, budgets, and customer satisfaction goals.
• Document activities per ARKRAY policies and procedures.
• Maintain strong relationships with customers and internal teams.

Skills

Flow cytometry

Hematology

Urinalysis

MS Office Suite

CRM

EP Evaluator

Communication skills

Self-starter

Education

Bachelor of Science or equivalent

Medical Laboratory Science certification

Tools

CRM

EP Evaluator

MS Office

Job description

ARKRAY is seeking an experienced Clinical Application Specialist to provide technical and sales support for clinical laboratory products in Plano, TX. You will deliver operator training at customer facilities, assist with instrument implementation, and support the sales team.

The role requires a BA/BS in a healthcare field, with Medical Laboratory Science certification preferred, and at least 3 years in a clinical lab.