Onsite Client Relations Specialist

Platinum Coastal Group; Kansas City (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Platinum Coastal Group in Kansas City seeks a personable, customer-focused team member to work on-site with clients and attendees. You will engage directly with customers, answer questions, and communicate solutions clearly to ensure satisfaction.

Responsibilities include coordinating follow-up with internal teams, tracking feedback and retention metrics, and building positive relationships in a fast-paced, team-oriented environment. Strong communication is essential.

Qualifications

• Excellent communication and active listening skills.
• Comfortable working face-to-face with diverse groups.

Responsibilities

• Meet with clients face to face
• Answer questions and communicate solutions clearly
• Coordinate follow-up with internal teams
• Track feedback and satisfaction and retention

Skills

Communication

Interpersonal skills

Customer service

Relationship building

Job description

Platinum Coastal Group in Kansas City seeks a personable, customer-focused team member to work on-site with clients and attendees. You will engage directly with customers, answer questions, and communicate solutions clearly to ensure satisfaction.

Responsibilities include coordinating follow-up with internal teams, tracking feedback and retention metrics, and building positive relationships in a fast-paced, team-oriented environment. Strong communication is essential.