Onsite Claims Analyst - Korean Bilingual, Plano

Ektello; Plano (TX); On-site; USD 34,000 - 41,000; Full time

Job summary

Ektello in Plano, Texas is seeking a W2 contract on-site reviewer to handle Concealed Damage Claims and support strategic program management and planning. The role emphasizes clear, visual storytelling and effective communication with stakeholders.

The ideal candidate will have Korean bilingual ability, 0-2 years in strategy/management or claims handling, and proficiency in Microsoft Excel. Collaboration with senior leaders and working within a global organization are expected.

Qualifications

• Analytical thinker with strong communication skills.
• Clear, concise storytelling and presentations to leadership.
• Experience handling claims or related strategic planning work.
• Korean bilingual ability is highly preferred.

Responsibilities

• Review claim forms, bills of lading, and inspection reports to determine if damage occurred while in the care of the carrier.
• Analyze photos, verify the validity of the claim, and support program management from planning to deliverables.
• Collaborate with department leaders to develop short- to mid-term plans.
• Communicate progress and decision points to leadership; prepare executive-level presentations.
• Develop content for executive workshops and coordinate working sessions.

Skills

Analytical skills

Communication

Results-oriented

Excel

Education

Bachelor's degree preferred

Job description

Ektello in Plano, Texas is seeking a W2 contract on-site reviewer to handle Concealed Damage Claims and support strategic program management and planning. The role emphasizes clear, visual storytelling and effective communication with stakeholders.

The ideal candidate will have Korean bilingual ability, 0-2 years in strategy/management or claims handling, and proficiency in Microsoft Excel. Collaboration with senior leaders and working within a global organization are expected.