Onsite Casualty Operations Program Manager

Axyde Analytics, LLC; Fort Knox (KY); On-site; USD 110,000 - 150,000; Full time

Job summary

Axyde Analytics, LLC is seeking a Program Manager to serve as the senior onsite representative at Fort Knox for the Army casualty administrative support services contract. The role leads staffing, transition, operations, quality control, training, reporting and customer coordination.

Responsibilities include mobilization, directing casualty case-management teams, maintaining staffing, managing backlog and ensuring compliance with privacy and security requirements.

Qualifications

• Bachelor’s degree or equivalent relevant management experience.
• Five or more years managing federal administrative, personnel, casualty, survivor-support or comparable service programs.
• Experience supervising a multidisciplinary onsite workforce.
• Direct CMAOD, CASS, DCIPS or military casualty-operations experience strongly preferred.
• Exceptional judgment, discretion, leadership and written communication.

Responsibilities

• Lead program mobilization and the anticipated 30-day transition.
• Direct casualty case-management, survivor-benefits, claims, correspondence and repatriation-support teams.
• Maintain qualified staffing and cross-trained backup coverage.
• Manage workload, backlog, accuracy, timeliness and corrective actions.
• Ensure compliance with Army privacy, security, records and training requirements.
• Brief Axyde and Government leadership on performance, staffing and risk.
• Oversee monthly status reports and contract deliverables.
• Maintain contingency and continuity-of-operations readiness.

Skills

Program management

Staff supervision

Stakeholder communication

Quality control

Security clearance

Education

Bachelor's degree

Tools

MS Office

Project management tools

Job description

Axyde Analytics, LLC is seeking a Program Manager to serve as the senior onsite representative at Fort Knox for the Army casualty administrative support services contract. The role leads staffing, transition, operations, quality control, training, reporting and customer coordination.

Responsibilities include mobilization, directing casualty case-management teams, maintaining staffing, managing backlog and ensuring compliance with privacy and security requirements.