Onsite Case Manager - Housing & Wellness Advocate

ECS; South San Francisco (CA); On-site; USD 80,231,000 - 85,962,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Episcopal Community Services (ECS) seeks a full-time Case Manager for our Permanent Supportive Housing program in South San Francisco. This onsite role delivers individualized case management, counseling, referrals, and discharge planning for formerly homeless adults.

Responsibilities include intake assessments, service plans, crisis outreach, budgeting guidance, and group facilitation. Strong documentation and collaboration with a multi-disciplinary team are essential.

Qualifications

• MA/MS in social work or related field.
• BA/BS in related field as an alternative.
• CHW Certificate or CADC required with relevant experience.
• Experience with local social services for underserved populations is essential.
• Ability to document clearly and accurately.
• Bilingual abilities in Spanish are a plus.

Responsibilities

• Perform intake assessment of residents on move-in.
• Outreach to residents on caseload and crisis situations.
• Develop and implement individualized Service Plans.
• Provide referrals to in-house or community resources.
• Assess eligibility for benefits and assist with enrollment.
• Develop budgeting and money management plans with residents.
• Advocate with Property Management to protect housing.
• Facilitate weekly groups and organize community activities.
• Maintain complete, confidential documentation in files.
• Assist with discharge planning and referrals for ongoing services.
• Provide back-up support for other case managers.

Skills

Outlook & MS Office

Written communication

De-escalation

Spanish (desirable)

Education

MA/MS in relevant field

BA/BS in relevant field

CHW Certificate/CADC

Tools

Microsoft Outlook

Microsoft Word

Job description

Episcopal Community Services (ECS) seeks a full-time Case Manager for our Permanent Supportive Housing program in South San Francisco. This onsite role delivers individualized case management, counseling, referrals, and discharge planning for formerly homeless adults.

Responsibilities include intake assessments, service plans, crisis outreach, budgeting guidance, and group facilitation. Strong documentation and collaboration with a multi-disciplinary team are essential.