Onsite Branch Sales & Service Associate

Grainger; City of Albany (NY); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Medical, dental, vision, and life保险

18 PTO days annually

401(k) company match

Employee discounts

Tuition reimbursement

Job summary

Grainger is seeking a Branch Sales Associate to join our onsite team in Albany, NY. This part-time role focuses on delivering outstanding customer service, driving sales, and supporting warehousing tasks throughout the shift.

You will greet walk-in customers, assist with product selection, and ensure accurate orders while maintaining branch standards and safety protocols. This position reports to the Store Manager.

Qualifications

• Provide excellent customer service and greet customers with a helpful attitude.
• Identify sales opportunities and communicate product benefits to customers.
• Adapt messaging for different audiences and channels to build rapport.

Responsibilities

• Manage the entire customer experience from product selection to order entry, pickup, or loading.
• Look for ways to maximize sales opportunities and encourage loyalty.
• Adapt communication style for email, phone, or in person.
• Pick, prepare, and stage will call orders and shipments.
• Prepare backorders and stock put-away.
• Assist with merchandising and showroom replenishment.
• Perform inventory counts.
• Learn and navigate multiple computer systems for customer-facing and warehouse tasks.
• Maintain branch appearance and comply with safety standards, including PPE.

Skills

Customer service

Sales

Communication

Teamwork

Tools

POS systems

Job description

Grainger is seeking a Branch Sales Associate to join our onsite team in Albany, NY. This part-time role focuses on delivering outstanding customer service, driving sales, and supporting warehousing tasks throughout the shift.

You will greet walk-in customers, assist with product selection, and ensure accurate orders while maintaining branch standards and safety protocols. This position reports to the Store Manager.