Onsite Benefits Manager: Employee Experience

Complete Building Services; Bethesda (MD); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Disability insurance (short/long-term)

401(k) with company match

Commuter benefits & FSAs

Employee assistance program (EAP)

Paid leave & holidays

Job summary

The Donohoe Companies, including Complete Building Services, seeks a seasoned Benefits Manager to administer and support a comprehensive benefits program across corporate offices, construction and facilities sites, hotels, and properties.

You will collaborate with brokers, carriers, and payroll to keep programs compliant, deliver open enrollment, and provide expert guidance to employees and managers. This onsite role features a competitive salary and robust benefits package.

Qualifications

• Bachelor’s degree in HR, Business Administration, or related field—or equivalent experience.
• Minimum of 5 years of progressive experience in benefits or HR, including leadership responsibilities.
• Deep knowledge of benefits administration, compliance, and industry best practices.
• Advanced proficiency in HRIS platforms and expert‑level Excel skills.
• Strong analytical mindset with the ability to translate data into actionable strategy.
• Exceptional communication skills with a customer‑focused, approachable style.
• High level of discretion, confidentiality and professionalism.

Responsibilities

• Serve as the primary resource for benefits questions and service experience.
• Administer leave of absence and disability processes with care and accuracy.
• Coordinate open enrollment and communicate benefits updates.
• Manage relationships with brokers, carriers, and vendors.
• Utilize HRIS and Excel reporting to support audits, census data, and invoicing.
• Ensure compliance with ERISA, ACA, HIPAA, COBRA, FMLA, ADA, and related rules.
• Support employee engagement with benefits education and outreach.

Skills

Benefits administration

HRIS proficiency

Excel expertise

Data analysis

Communication skills

Discretion & confidentiality

Education

Bachelor’s degree in HR/Business Administration

CEBS/CBP/SHRM-SP/CP certifications (preferred)

Experience in leadership roles

Tools

HRIS platforms

Advanced Excel

Job description

The Donohoe Companies, including Complete Building Services, seeks a seasoned Benefits Manager to administer and support a comprehensive benefits program across corporate offices, construction and facilities sites, hotels, and properties.

You will collaborate with brokers, carriers, and payroll to keep programs compliant, deliver open enrollment, and provide expert guidance to employees and managers. This onsite role features a competitive salary and robust benefits package.