Onsite AV Support Technician II

AVI-SPL, Inc.

Walnut Creek (CA)

On-site

USD 47,000 - 55,000

Full time

8 days ago

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Benefits offered by this job

Medical benefits including vision and…

Paid holidays, sick days, and personal

Job summary

AVI-SPL is seeking an Onsite Maintenance Technician to partner with customers and teams to deliver world-class on-site support at customer sites. You will handle setup and breakdown of conference spaces and ensure AV systems operate as designed.

The role requires hands-on maintenance, documentation, and client training; travel to various job sites is expected; you should have 1–3 years AV integration experience and a valid driver's license.

Qualifications

High school diploma or equivalent required.
1–3 years audiovisual integration experience preferred.
Valid driver's license and acceptable driving record.
Basic computer skills and ability to work independently.
Knowledge of AV signal flow and system basics.

Responsibilities

Setup and breakdown of conference spaces to meet customer event needs.
Preventative maintenance to ensure AV systems operate as designed.
Clean AV equipment such as lenses, monitors and fans.
Document job site activities and train clients on AV technology as needed.
Provide timely support for meetings and simple AV tasks; assist with video/audio recording when applicable.
Collaborate professionally with internal/external teams and adhere to safety standards.
Setup, operate and troubleshoot various audio/video systems.
Travel to multiple job sites as required.

Skills

Communication

Hand & power tools

Independent work

Computer literacy

Signal flow knowledge

Driver's license

Education

High School Diploma or equivalent

Formal electronics education preferred

Tools

AMX Intro to Networking for AV Professionals

Crestron Professional Installation

Exton AV Associate Certification

AVIXA Quick Start to the Audio-Visual Industry

AVIXA CTS General Certification

Job description

The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.

WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU'LL DO

Day-To-Day Responsibilities

Setup and breakdown of conference spaces to meet the customers event needs
Perform preventative maintenance tasks to help maintain customer spaces including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware components
Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans.
Responsible for job site documentation and providing client training on the AV Technology as needed
Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable
Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
Understand and adhere to local safety standards for all site duties
Setup, operate and troubleshoot various audio/video systems
Travel to various job sites as required

Items to Consider

AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.
This position will generally work on customer sites and may deal with a construction site type of work environment.

WHAT WE'RE LOOKING FOR

Must-Haves

Ability to effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner including soldering & crimping connectors
Ability to work and think independently and ensuring to meet deadlines
Intermediate computer knowledge
Knowledge of basic signal flow for audio, video and control
Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards
Minimum of a High School Diploma or equivalent
Minimum of 1-3 years of audiovisual integration experience preferred

Nice-To-Haves

Formal education in Electronics or related field preferred
Preferred external training:
- AMX Intro to Networking for AV Professionals
- Crestron Professional Installation
- Exton AV Associate Certification
- AVIXA Quick Start to the Audio-Visual Industry
- AVIXA CTS General Certification

WHY YOU'LL LIKE WORKING HERE

Medical benefits, including vision and dental
Paid holidays, sick days, and personal days
Enjoyable and dynamic company culture
Training and professional development opportunities

MORE ABOUT US

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

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