Onsite Assistant General Manager (Summit Towers)

RealManage, LLC

Northern (KY)

Hybrid

USD 72,000 - 95,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
HSA Plan
FSA Account
Education Reimbursement
401K Match
EAP

Job summary

RealManage Elevated Onsite is seeking an Onsite Assistant General Manager for Summit Towers in Hollywood, FL. The role supports the General Manager in daily operations, governance, and resident services, with a focus on HOA management excellence.

The position requires HOA management experience and Florida LCAM, with CMCA/AMS/PCAM credentials preferred. A valid driver’s license and bilingual abilities are advantageous, as is a bachelor’s degree in a related field.

Qualifications

  • Minimum two years of HOA management experience required.
  • Florida LCAM required; CMCA/AMS/PCAM credentials preferred.
  • Valid driver’s license with clean driving record and reliable transportation.
  • Bilingual (Spanish/English) preferred.
  • Bachelor’s degree in Business Administration, Public Administration, Community Association Management, or related field preferred.
  • Experience in active-adult or large-scale HOA communities.

Responsibilities

  • Leadership and community operations: assist GM in daily administration and operations; act as General Manager when designated.
  • Board governance and administrative support: prepare packets, attend meetings, maintain records.
  • Compliance administration and architectural review: track compliance and approvals, coordinate hearings.
  • Maintenance and facilities oversight: oversee common areas, coordinate PM programs and inspections.
  • Vendor and contract management: track renewals, solicit bids, compare analyses, maintain vendor records.
  • Financial administration: review AP, assist with budgets and reserves, collect resident payments.
  • Risk management and insurance administration: assist with insurance programs and incident reporting.

Skills

Leadership
Communication
Budget interpretation
Project management
Customer service

Education

Bachelor’s degree in related field

Job description

# Onsite Assistant General Manager (Summit Towers)Hollywood, FL 33019## OverviewSalary Range$72,000.00 - $95,000.00 Salary/yearPosition TypeFull TimeCategoryELVONS## Description**Role:** Onsite Assistant General Manager**Location:**Hollywood, FL**Community:** Summit Towers**Pay Range:** $72,000 – $95,000 per year (depending on education and experience)**Job Type:** Full Time---**Company Summary**RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:* **Integrity:** we always do the right thing.* **Respect:** for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.* **Selflessness:** more than teamwork; we are part of something special and much larger than any of us.* **Personal Relationships:** we are a professional services company; people do business with people they like.* **Always Improving:** never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.RealManage has earned the prestigious CertifiedTM recognition from **Great Place to Work**, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.---**Community Summary**The Summit Towers is an oceanfront residential community in Hollywood, Florida, offering residents a combination of beachfront living, recreation, and convenient on-site amenities. Residents have access to a variety of spaces and activities, including swimming pools, tennis and pickleball courts, fitness facilities, social and game rooms, and outdoor recreation areas. The community also provides services such as on-site management, security, and controlled access, helping create a comfortable and well-maintained residential environment. With direct access to the beach and a range of amenities within the property, The Summit Towers offers residents opportunities to stay active, socialize, and enjoy the coastal South Florida lifestyle without having to go far from home.---**Role Summary**The Assistant General Manager serves as the second-ranking management professional within the Association and assists the General Manager in administration, operations, maintenance oversight, governance, financial management, and resident services.This position reports directly to the General Manager and works closely with the Board of Directors, department managers, residents, vendors, and administrative staff. ---**Responsibilities****Leadership and Community Operations*** Assist the General Manager in daily administration and operations* Serve as Acting General Manager when designated* Coordinate operational initiatives and departmental activities**Board Governance and Administrative Support*** Prepare Board packets, notices, and meeting materials* Attend Board, annual membership, and committee meetings* Maintain corporate records and governing documents**Compliance Administration and Architectural Review*** Conduct community inspections and manage compliance tracking* Administer architectural review applications and approvals* Coordinate homeowner appeals and compliance hearings* Utilize personal vehicle and maintenance cart for work transportation**Maintenance and Facilities Oversight*** Assist with oversight of common areas, amenities, pools, and facilities* Coordinate preventative maintenance programs and inspections* Monitor maintenance performance and work orders**Vendor and Contract Management*** Track contract renewals and vendor performance* Solicit bids and prepare bid comparison analyses* Maintain vendor records and insurance certificates**Financial Administration*** Review and code accounts payable transactions* Assist with budgets, financial reporting, and reserve planning* Collect resident payments**Risk Management and Insurance Administration*** Assist with insurance programs, claims management, and incident reporting* Support risk management and safety initiatives**Knowledge, Skills, and Abilities*** Strong leadership, customer service, and communication skills* Knowledge of HOA governance and Board operations* Ability to interpret financial statements and budgets* Strong organizational and project management abilities**Disclaimer**This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.## Qualifications* **Minimum two years of HOA management experience required*** **Florida LCAM required** + CMCA, AMS, or PCAM credentials preferred* **Valid driver’s license, clean driving record, and reliable transportation required*** Bilingual (Spanish/English) preferred* Ability to interpret financial statements and budgets* Bachelor’s degree in Business Administration, Public Administration, Community Association Management, or related field preferred* Experience in active-adult or large-scale HOA communities---**Physical Requirements*** Ability to sit for prolonged periods at a desk and work on a computer.* Ability to occasionally stand, walk, bend, or reach as needed.* Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).* Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.* Visual acuity to read printed materials, spreadsheets, and computer screens.* Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.* Ability to work in a standard office environment with moderate noise levels.* Ability to work a standard schedule, with occasional extended hours as required.RealManage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources at hr@ciramail.com.---**Pay and Benefits**$72,000 – $95,000 per year (depending on education and experience) **Benefits Include*** **Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan*** Dental Insurance* Vision Insurance* Life and Disability Insurance* HSA (Required High-Deductible Medical Plan to be eligible)* FSA account for health-related expenses* FSA account for dependent care expenses* Education Reimbursement for industry related classes* 401K match after 1 year* Employee Assistance Program (EAP)
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