Onsite Administrative & Vehicle Logistics Specialist

Helm Inc.; Mahwah (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

JLRNA Technical Center is hiring an Administrative Assistant / Porter for an on-site role in Mahwah, NJ. The position involves vehicle movement, logistics support, and administrative duties across repair scheduling, keys tracking, and client communications.

The role requires maintaining safety standards, 5+ years of relevant experience, and a college degree is preferred but not required. Strong organizational skills and the ability to coordinate with technicians and transport partners are

Qualifications

• College degree preferred but not required.
• A minimum of 5 years of relevant experience is strongly preferred.

Responsibilities

• Represent the technical center brand positively, maintaining respectful, helpful communication at all times to all parties.
• Record vehicle movements accurately in internal systems or logs.
• Parking Lot Management - Maintain a clean, safe, and organized layout of inventory, as it relates to the technical center, and ensure all vehicles belonging to the center are staged in the appropriate area(s). Remove trash, debris, and report any facility or safety hazards.
• Assist with vehicle movement, quick detail jobs, and logistics.
• Perform vehicle inspections on all required vehicles within 24hrs of vehicle arrival.
• Assist with administrative duties including, but not limited to: Repair Order creation and documentation, assisting Technicians and Shop Manager with locating and moving vehicles into and out of shop, vehicle test drives, vehicle refueling or recharging, contacting internal JLR clients for vehicle repairs and scheduling, assisting with Tech Center repair scheduling, communication with JLR clients regarding vehicle updates, cross training on parts lookup, warranty administration, and vehicle dispatching.
• For Outbound Units: Co-ordinate the transportation of vehicles from JLRNA's Technical Center to the transport vehicle carriers in support of the rework process.
• Signing out of keys from the Key Track System.
• Locating assigned units.
• Physical evaluation to assess any visible/ apparent damage to account for damage prior to handing vehicle(s) over to transport carrier(s).
• Short test drive/ lap vehicles to identify any fault/ service codes and/ or drivability issues to be addressed before release to transport carrier(s).
• Removal of DTM plates and documentation of which vehicle removed from.
• Staging vehicles to be collected in designated collection zone.
• Updating various spreadsheets with units and carrier.

Education

College degree preferred

5+ years of relevant experience

Job description

JLRNA Technical Center is hiring an Administrative Assistant / Porter for an on-site role in Mahwah, NJ. The position involves vehicle movement, logistics support, and administrative duties across repair scheduling, keys tracking, and client communications.

The role requires maintaining safety standards, 5+ years of relevant experience, and a college degree is preferred but not required. Strong organizational skills and the ability to coordinate with technicians and transport partners are