Onsite Administrative Assistant - CPS Investigations

FALL CREEK FARM & NURSERY; Hondo (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

100% paid health insurance

Family health coverage 50%

Retirement plans

Paid vacation/holidays/sick leave

Dental/vision/life insurance options

Flexible spending accounts

Employee discounts

Job summary

The Texas Department of Family and Protective Services (DFPS) seeks an Administrative Assistant for the CPS Investigations Region 8 unit in Hondo, TX. This full-time role provides essential administrative support to the unit supervisor and staff, handling calls, documents, travel arrangements, and data entry in IMPACT.

DFPS offers extensive benefits beyond pay, including health insurance, retirement plans, paid leave, and flexible spending accounts.

Qualifications

• Graduation from high school or equivalent
• One year full-time administrative support, general office, clerical or Texas Department of Family and Protective Services experience
• Thirty semester hours from an accredited college or university may be substituted on a year-for-year basis for the required experience

Responsibilities

• Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers. Greets visitors, responds to general questions, and directs callers to proper location.
• Prepares correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit.
• Assists staff in matters of office processes and operations including solving office software and equipment problems such as copy and fax machines to duplicate and transmit materials. Assists with sorting and routing mail.
• Prepares various forms, including time and leave, and arrangements and reimbursement for travel, in addition to assisting with training activities as needed to back-up other unit administrative assistants.
• Maintains a system for progress updates, and develops and maintains various forms, case files and reports.
• Performs data entry into IMPACT and other electronic programs and systems. Provides program and agency information and/or makes referrals to other community resources.
• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work‑related contacts.

Skills

Office practices

MS Windows/Works

Relationships

Verbal and written communication

Team support

Interpersonal interaction

Independent work

PC and software

Multi-tasking

Confidential information

Office equipment

Education

High school diploma or equivalent

30 college hours substitution

Job description

The Texas Department of Family and Protective Services (DFPS) seeks an Administrative Assistant for the CPS Investigations Region 8 unit in Hondo, TX. This full-time role provides essential administrative support to the unit supervisor and staff, handling calls, documents, travel arrangements, and data entry in IMPACT.

DFPS offers extensive benefits beyond pay, including health insurance, retirement plans, paid leave, and flexible spending accounts.