Onsite Administrative Assistant — BMW Sales Support

Hansel Auto Group; Santa Rosa (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Plan

Flexible Spending Plans

401-K

401-K employer contributions

Employee Discounts on vehicles,service

Job summary

Hansel BMW in Santa Rosa, CA, is seeking a highly organized Administrative Assistant to support our sales team, customers, and dealership operations. This full-time onsite role involves educating customers about BMW vehicles and technology, conducting deliveries, and assisting Client Advisors throughout the sales process.

You will manage follow-up, keep BMW Encore communications current, and coordinate appointments while maintaining an excellent customer experience.

Qualifications

• Strong customer service, communication, and organizational skills.
• Advanced attention to detail and ability to manage multiple priorities.
• Passion for technology and the BMW Brand.
• Proficiency in Microsoft Office, including Excel.
• Valid California Driver's License with a clean driving record.
• Ability to pass a background check and drug screening.

Responsibilities

• Educate customers on BMW vehicles, features, technology, and ownership benefits.
• Meet a minimum of 5 BMW Genius engagements per week.
• Conduct vehicle deliveries, product demonstrations, and BMW technology orientations.
• Support Client Advisors throughout the sales process.
• Manage customer follow-up and the BMW Encore Program.
• Maintain knowledge of BMW products and competitor offerings.
• Schedule and coordinate customer appointments for vehicle deliveries, product demonstrations, and BMW technology orientations.

Skills

Customer service

Communication

Organizational skills

Microsoft Office

Tools

Excel

Job description

Hansel BMW in Santa Rosa, CA, is seeking a highly organized Administrative Assistant to support our sales team, customers, and dealership operations. This full-time onsite role involves educating customers about BMW vehicles and technology, conducting deliveries, and assisting Client Advisors throughout the sales process.

You will manage follow-up, keep BMW Encore communications current, and coordinate appointments while maintaining an excellent customer experience.