Onsite Accounts & Payments Specialist

R&L Motors; Conover (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

On-the-job mentoring

Job summary

R & L Motors in Hickory, NC is seeking a detail-oriented Account Specialist / Admin Assistant to join our on-site team supporting customer accounts, payments, and administrative operations.

The role involves contacting customers about past-due balances, processing payments, keeping accurate records, and assisting sales and finance with paperwork. It is an on-site position at our Conover location with a fixed Mon, Thu, Fri 9:00 AM–5:00 PM schedule.

Qualifications

• High school diploma or equivalent.
• Strong attention to detail and organizational skills.
• Effective verbal and written communication.
• Basic computer proficiency and data entry ability.
• Ability to handle confidential information with discretion.

Responsibilities

• Contact customers regarding past-due accounts and balances by phone and email.
• Process payments in-person and by phone; record transactions.
• Investigate and resolve basic account issues with lenders and internal teams.
• Maintain confidential electronic and physical records of payments and activity.
• Perform clerical duties and data entry for sales and finance paperwork.
• Respond to inquiries, escalate complex issues to management.
• Assist with reporting of collections activity and logs of outreach.

Skills

Attention to detail

Communication skills

Data entry

Discretion / confidentiality

Reliability

Education

High school diploma or equivalent

Tools

Dealership management system (DMS)

Job description

R & L Motors in Hickory, NC is seeking a detail-oriented Account Specialist / Admin Assistant to join our on-site team supporting customer accounts, payments, and administrative operations.

The role involves contacting customers about past-due balances, processing payments, keeping accurate records, and assisting sales and finance with paperwork. It is an on-site position at our Conover location with a fixed Mon, Thu, Fri 9:00 AM–5:00 PM schedule.