Onsite Account Specialist - Customer Liaison

Ultimate Staffing; Grapevine (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

A recruitment agency is seeking an Account Specialist in Grapevine, TX. The ideal candidate will manage customer communications, oversee team operations, and analyze production data. Strong analytical, communication, and organizational skills are essential. A Bachelor's degree and 2 years of experience in a similar role are preferred. This is a full-time, onsite position with a salary range of $45,000 to $55,000 annually.

Qualifications

• Strong analytical skills with the ability to interpret data and prepare reports.
• Excellent verbal and written communication skills.
• Proven problem-solving abilities with critical-thinking skills.
• Highly organized with strong attention to detail.
• Effective time management skills.
• Ability to adapt in a fast-paced environment.
• Capable of working independently and collaboratively.

Responsibilities

• Serve as the primary liaison between customers and internal teams.
• Oversee daily team operations and ensure accurate repair memo entry.
• Manage customer communications by responding to inquiries and resolving issues.
• Process purchase orders and RMA shipments.
• Analyze production data to evaluate production plans.
• Prepare and deliver reports on production status and performance metrics.
• Ensure compliance with standard operating procedures.

Skills

Analytical skills

Verbal communication

Problem-solving

Time management

Attention to detail

Proficiency in Microsoft Office Suite

Education

Bachelor's degree in Business, Supply Chain, or a related field

Job description

A recruitment agency is seeking an Account Specialist in Grapevine, TX. The ideal candidate will manage customer communications, oversee team operations, and analyze production data. Strong analytical, communication, and organizational skills are essential. A Bachelor's degree and 2 years of experience in a similar role are preferred. This is a full-time, onsite position with a salary range of $45,000 to $55,000 annually.