Onsite Account & Payments Specialist (Transfers, ACH)

Optum; Draper (UT); Vor Ort; USD 28.000 - 50.000; Vollzeit

Zusammenfassung

Optum in Draper, UT is seeking an Associate Service Account Manager to triage account holder transactions, including stop payments and ACH transfers. The role requires strong money movement knowledge and attention to regulatory details.

This full-time onsite position offers training, regular business hours 7:00 AM–6:00 PM MST, with occasional overtime and weekend work during peak enrollment. The candidate will work with a team to ensure accuracy and compliance.

Qualifikationen

• High school diploma or GED or 6+ months banking experience
• Must be 18 years of age or older
• Excel skills to update and create reports and basic formulas
• Onsite work at 12921 S. Vista Station Blvd, Draper, UT 84020
• Business hours 7:00 AM - 6:00 PM MST, Mon-Fri; optional overtime/weekends during peak season

Aufgaben

• Process stop payments and ACH/Bill pay transactions
• Handle account transfers and closures
• Document and write procedures
• Escalate requests from internal partners
• Research money movement between accounts
• Act as SME on Financial Transactions projects and drive process improvements
• Ensure compliance with regulations and banking policies
• QA and workload management within the team

Kenntnisse

Excel proficiency

Ausbildung

High School Diploma or GED

Tools

Microsoft Excel

Jobbeschreibung

Optum in Draper, UT is seeking an Associate Service Account Manager to triage account holder transactions, including stop payments and ACH transfers. The role requires strong money movement knowledge and attention to regulatory details.

This full-time onsite position offers training, regular business hours 7:00 AM–6:00 PM MST, with occasional overtime and weekend work during peak enrollment. The candidate will work with a team to ensure accuracy and compliance.