Onsite Financial Transactions Associate

UnitedHealth Group; Draper (UT); Vor Ort; USD 28.000 - 50.000; Vollzeit

Zusammenfassung

UnitedHealth Group in Draper, Utah is seeking an Associate Service Account Manager to triage issues related to a variety of account holder transactions, including outgoing transfers, stop payments and ACH transactions. This full-time onsite role requires you to prioritize and direct work to meet multiple turnaround times.

You will monitor money movement, ensure compliance with regulations, document procedures, and train team members.

Qualifikationen

• High School Diploma / GED OR 6+ months of banking or financial transactions experience.
• Must be 18 years of age or older.
• Microsoft Excel (updating reports, spreadsheets, ability to create and/or edit, basic formulas, sorting, filtering).
• Ability to work full-time onsite at 12921 S. Vista Station Blvd, Draper, UT 84020.
• Employees are required to work any 8-hour shift within business hours 7:00 AM - 6:00 PM MST, Monday - Friday, with potential overtime and weekends.

Aufgaben

• Process requests regarding stop payments and ACH/Bill pay transactions.
• Process requests regarding account transfers and closures.
• Assist with documenting and writing procedures.
• Process escalation requests from internal partners.
• Understand and research money movement between accounts.
• Serve as a subject matter expert on projects impacting Financial Transactions and drive process improvements within the team.
• Ensure that all processes, procedures, federal regulations, and banking policies are followed in the course of daily work.
• Promptness, reliability, and accuracy in work, especially with deposit transactions.
• Monitor and assign work to other team members and perform QA of various processes.

Tools

Microsoft Excel

Ten-key

Data entry

Jobbeschreibung

UnitedHealth Group in Draper, Utah is seeking an Associate Service Account Manager to triage issues related to a variety of account holder transactions, including outgoing transfers, stop payments and ACH transactions. This full-time onsite role requires you to prioritize and direct work to meet multiple turnaround times.

You will monitor money movement, ensure compliance with regulations, document procedures, and train team members.