Job Overview
We are seeking a detail-oriented, energetic, and experienced eBay and Website Listing Agent to manage our digital product catalog across eBay and our direct-to-consumer e-commerce website [Insert Website URL, e.g., Shopify, WooCommerce]. In this role, you will take full ownership of the product lifecycle from studio imaging and copywriting to inventory management, order fulfillment, and online sales growth. The ideal candidate has a sharp eye for photography, strong organizational skills, and a proven track record of driving conversions on online marketplaces.
Key Responsibilities
Product Imaging & Photography
- Photograph products in a studio or light-box setting with crisp, clean lighting and high-resolution quality.
- Edit, crop, and enhance product photos using [Photoshop / Canva / photo-editing software] to meet eBay and website standards.
- Create multi-angle shots, close-ups of flaws or tags, and lifestyle images that accurately represent the item.
Listing Creation & Optimization
- Write clear, accurate, and SEO-friendly product titles, descriptions, and feature bullet points for both eBay and the company website.
- Research market pricing, competitor listings, and historical sales data to set optimal auction and buy-it-now/fixed prices.
- Categorize items accurately, fill out all item specifics, and maintain consistent brand standards across platforms.
- Monitor and update active listings for price adjustments, quantity changes, or seasonal promotions.
Shipping & Fulfillment
- Package products safely and securely to prevent transit damage.
- Generate shipping labels, process carrier pickups/drop-offs (USPS, FedEx, UPS, etc.), and track packages to ensure timely delivery.
- Inspect returned items and handle basic return/exchange processing.
Online Sales & Customer Support
- Respond to buyer questions, offers, and support messages on eBay and the website in a prompt and professional manner.
- Track daily/weekly sales performance, views, and conversion rates, reporting key metrics to management.
- Help maintain high seller ratings and positive feedback scores across all channels.
Qualifications & Experience
- Experience: Proven experience managing an eBay store and/or e-commerce website (Shopify, WooCommerce, or similar platforms).
- Imaging Skills: Proficiency in product photography, lighting setup, and basic photo editing software.
- Shipping & Logistics: Hands-on experience with package preparation, scale usage, and multi-carrier shipping label generation (e.g., eBay Shipping, Pirate Ship, ShipStation).
- Sales & Copywriting: Strong written communication skills with a knack for writing compelling product descriptions that convert browsers into buyers.
- Technical Skills: Familiarity with eBay Seller Hub, inventory management tools, and basic e-commerce backend navigation.
- Soft Skills: High level of organization, autonomy, attention to detail, and time-management skills.
What We Offer
- [Competitive hourly rate / salary]
- [Performance-based bonuses or sales commission]
- [Room for growth within the e-commerce team]