Online Shopping Clerk

Hugos-Family-Marketplace; Park Rapids (MN); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Paid time off

Holiday pay

Employee discount

Time & half holiday pay

Job summary

Hugo's Family Marketplace is seeking an Online Shopping Clerk to ensure a seamless online order experience. You will pick, pack, and prepare orders for delivery or pickup, while maintaining high standards of quality and service.

The role involves following safety policies, assisting with restocking, and communicating any order discrepancies to management. Training is provided, with no prior experience required. Full-time opportunity with benefits included.

Qualifications

• High school diploma or GED required.
• On-the-job training provided.
• Preferred coursework in retail, customer service, or logistics.

Responsibilities

• Pick and pack orders accurately and efficiently.
• Scan, bag, and prepare orders for delivery or customer pick-up.
• Maintain cleanliness and organization in the work area.
• Communicate effectively with management about issues or discrepancies with orders.
• Adhere to safety, sanitation, and company policies at all times.
• Assist in restocking shelves and performing other store duties as needed.
• Ensure fast and accurate processing of orders to meet customer expectations.

Skills

Attention to detail

Time management

Physical stamina

Customer service

Basic math

Scanning/technology

Teamwork

Education

High school diploma or GED

Tools

POS systems

Scanning devices

Inventory systems

Job description

Job Purpose:- The Online Shopping Clerk at Hugo's Family Marketplace is responsible for ensuring a seamless and efficient online shopping experience for customers by accurately picking, packing, and preparing orders for delivery or pick-up. This role involves maintaining high standards of quality and customer service while adhering to company policies and safety procedures.Key Responsibilities:- Pick and pack orders accurately and efficiently, ensuring correct quantities and quality.- Scan, bag, and prepare orders for delivery or customer pick-up.- Maintain cleanliness and organization in the work area.- Communicate effectively with management about any issues or discrepancies with orders.- Adhere to safety, sanitation, and company policies at all times.- Assist in restocking shelves and performing other store duties as needed.- Ensure fast and accurate processing of orders to meet customer expectations.Benefits:Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay.Full Time and Part Time - Employee Discount and Time & Half Holiday Pay.Required Education:- High school diploma or GED- On-the-job training providedPreferred Education:- Some coursework in retail, customer service, or logistics (optional)Required Experience:- No prior experience required- Willingness to learn order picking, scanning, and store layoutPreferred Experience:- 1+ year of retail, grocery, or warehouse experience- Experience with POS, scanning devices, or inventory systems- Knowledge of store layout and product locationsRequired Skills and Abilities:- Attention to detail and accuracy- Time management and efficiency- Physical stamina (lifting, walking, bending)- Customer service and communication- Basic math and scanning/technology skills- Teamwork and reliability- Ability to follow safety and company policies