Online Retail Supervisor - Enterprise Center

Compass Group Poland Sp. z o.o.; St. Louis (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated E-Commerce Associate to join their dynamic team. In this role, you will work closely with the E-Commerce Manager to oversee daily operations, ensuring that customer service is top-notch and inventory is managed efficiently. You'll have the opportunity to mentor team members and contribute to a culture of growth and advancement. With a focus on creativity and service excellence, this position offers a chance to be part of a vibrant environment that values your contributions. If you are passionate about e-commerce and customer satisfaction, this role is perfect for you.

Benefits

Instapay (early access to wages)

High interest savings through EVEN app

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Qualifications

• Experience in e-commerce operations and customer service is essential.
• Ability to manage inventory and perform order tracking effectively.

Responsibilities

• Oversee e-commerce operations and direct associates during shifts.
• Ensure customer service needs are met and inventory is tracked.

Skills

Customer Service

E-Commerce Operations

Inventory Management

Team Leadership

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

POS Software

Ticketing Software

Job description

Levy Sector

LOCATION: Enterprise Center is an 18,096-seat arena located in downtown St. Louis, Missouri. Enterprise Center is the home of the St. Louis Blues of the National Hockey League, but it is also used for other functions, such as NCAA basketball, NCAA hockey, concerts, professional wrestling and more.

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Job Summary

Summary: Work with the E-Commerce Manager to oversee the e-commerce operations and responsibilities. Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Functions and Responsibilities:

• Perform order tracking and fulfillment in a timely manner.
• Complete customer service support within a ticketing software to ensure customers' needs are fully supported and satisfied.
• Update online product listings and descriptions to maximize sales opportunities.
• Track and transfer inventory in POS software system as needed to support business needs.
• Responsible for assisting managers with reporting to detail online sales and website performance.
• Evaluating the performance of workers, rewarding high performers and documenting employees who fail to meet reasonable standards of work performance and forwarding to department manager.
• Acts as the contact person for employees with complaints or other requests.
• May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
• Performs other duties as assigned.

Apply to Levy today!

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program