Online Retail Supervisor - Enterprise Center

Compass Group; St. Louis (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at an innovative organization that values creativity and service excellence. In this role, you will collaborate with the E-Commerce Manager to enhance online operations while leading a dedicated team. Your responsibilities will include overseeing order fulfillment, managing customer service, and optimizing product listings to drive sales. With a focus on employee development and a commitment to creating memorable experiences, this position offers a unique opportunity to grow within the food and beverage industry. Enjoy fantastic benefits, including early access to wages and a supportive work environment that encourages advancement.

Benefits

Instapay (early access to wages)

High interest savings through EVEN app

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Qualifications

• Experience in customer service and order fulfillment is essential.
• Ability to manage inventory and use ticketing software effectively.

Responsibilities

• Oversee e-commerce operations and manage associates during shifts.
• Ensure customer service support and update online product listings.

Skills

Customer Service

Order Fulfillment

Inventory Management

Mentoring

Tools

Ticketing Software

POS Software

Job description

Levy Sector

LOCATION: Enterprise Center is an 18,096-seat arena located in downtown St. Louis, Missouri. Enterprise Center is the home of the St. Louis Blues of the National Hockey League, but it is also used for other functions, such as NCAA basketball, NCAA hockey, concerts, professional wrestling and more.

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Job Summary

Summary: Work with the E-Commerce Manager to oversee the e-commerce operations and responsibilities. Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Functions and Responsibilities:

1. Perform order tracking and fulfillment in a timely manner.
2. Complete customer service support within a ticketing software to ensure customers' needs are fully supported and satisfied.
3. Update online product listings and descriptions to maximize sales opportunities.
4. Track and transfer inventory in POS software system as needed to support business needs.
5. Responsible for assisting managers with reporting to detail online sales and website performance.
6. Evaluating the performance of workers, rewarding high performers and documenting employees who fail to meet reasonable standards of work performance and forward to department manager.
7. Acts as the contact person for employees with complaints or other requests.
8. May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
9. Performs other duties as assigned.

Levy is a member of Compass Group USA. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits:

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.