Online | Resort Coordinator | Entry Level

Destination Knot; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Fully remote work

Job summary

Destination Knot is seeking an All-Inclusive Resort Coordinator to support clients in planning and booking unforgettable resort vacations. This fully remote role emphasizes exceptional service, attention to detail, and the ability to manage multiple client requests in a virtual setting.

You will consult with clients, recommend suitable all-inclusive resorts, research options, and coordinate reservations while maintaining clear communication and accurate records.

Qualifications

• Experience in hospitality, booking coordination, or customer service is a plus.
• Strong communication and relationship-building skills.
• Detail-oriented with the ability to manage multiple client needs.

Responsibilities

• Consult with clients to understand vacation preferences, dates, and budget.
• Recommend all-inclusive resorts matching client needs and expectations.
• Research resort options, amenities, and promotions using approved booking tools.
• Coordinate and manage reservations with accuracy and timely communication.
• Assist with special requests, itinerary changes, and follow-up support.
• Maintain accurate client records and booking documentation.
• Stay updated on popular destinations, promotions, and hospitality trends.

Skills

Hospitality experience

Communication skills

Detail-oriented

Multi-tasking

Remote work capability

Tools

Booking platforms

CRM systems

Job description

About Us:

We are a planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience-handing the details so they can focus on making memories.

Position Overview:

We are seeking an organized, personable, and service-driven All-Inclusive Resort Coordinator to join our remote team. This role involves assisting clients with planning and booking resort vacations tailored to their needs, while delivering top-tier service throughout the process. Ideal candidates enjoy helping others, are detail-oriented, and thrive in a virtual, client-facing environment.

Key Responsibilities:

• Consult with clients to understand their vacation preferences, travel dates, and budget
• Recommend all-inclusive resorts that best match client needs and expectations
• Research resort options, amenities, and promotions using approved booking tools
• Coordinate and manage reservations, ensuring accuracy and timely communication
• Assist with special requests, itinerary changes, and follow-up support
• Maintain accurate client records and manage booking documentation
• Stay updated on popular resort destinations, seasonal promotions, and hospitality trends

Qualifications:

• Previous experience in hospitality, booking coordination, or customer service is a plus
• Strong communication and relationship-building skills
• Detail-oriented with the ability to manage multiple client needs simultaneously
• Tech-savvy and comfortable using booking platforms and digital tools
• Self-motivated and dependable with the ability to work independently in a remote setting
• Must be 18 years or older with access to a computer and stable internet connection
• Passion for vacation planning and delivering exceptional service

What We Offer:

• Fully remote work flexibility
• Ongoing training and professional development
• Access to industry tools, resources, and resort networks
• Incentive opportunities based on performance
• Supportive team culture and growth potential
• Travel perks and destination learning experiences

Work Environment:

This is a remote position with flexible scheduling. It's ideal for someone who thrives in a virtual setting, enjoys planning resort getaways, and values excellent client care.