Online | Resort Coordinator | Entry Level

Wanderwell Collective; Los Angeles (CA); À distance; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Fully remote work flexibility

Ongoing training and professional dev.

Travel perks and destination learning

Résumé du poste

Wanderwell Collective in the United States is seeking an organized All-Inclusive Resort Coordinator to support clients planning and booking resort vacations with a focus on delivering exceptional service and memorable experiences. The role is remote, requires strong communication, attention to detail, and the ability to manage multiple bookings and client needs.

You will research resort options, coordinate reservations, handle special requests, and keep accurate client records using booking

Qualifications

• Previous experience in hospitality, booking coordination, or customer service is a plus.
• Strong communication and relationship-building skills.
• Detail-oriented with the ability to manage multiple client needs simultaneously.
• Tech-savvy and comfortable using booking platforms and digital tools.
• Self-motivated and dependable with the ability to work independently in a remote setting.
• Must be 18 years or older with access to a computer and stable internet connection.
• Passion for vacation planning and delivering exceptional service.

Responsabilités

• Consult with clients to understand their vacation preferences, travel dates, and budget.
• Recommend all-inclusive resorts that best match client needs and expectations.
• Research resort options, amenities, and promotions using approved booking tools.
• Coordinate and manage reservations, ensuring accuracy and timely communication.
• Assist with special requests, itinerary changes, and follow-up support.
• Maintain accurate client records and manage booking documentation.
• Stay updated on popular resort destinations, seasonal promotions, and hospitality trends.

Connaissances

Strong communication

Relationship-building

Detail-oriented

Tech-savvy

Remote work

Independent worker

Outils

Booking platforms

Digital tools

Description du poste

About Us

We are a planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience—handling the details so they can focus on making memories.

Position Overview

We are seeking an organized, personable, and service-driven All-Inclusive Resort Coordinator to join our remote team. This role involves assisting clients with planning and booking resort vacations tailored to their needs, while delivering top-tier service throughout the process. Ideal candidates enjoy helping others, are detail-oriented, and thrive in a virtual, client-facing environment.

Key Responsibilities

• Consult with clients to understand their vacation preferences, travel dates, and budget
• Recommend all-inclusive resorts that best match client needs and expectations
• Research resort options, amenities, and promotions using approved booking tools
• Coordinate and manage reservations, ensuring accuracy and timely communication
• Assist with special requests, itinerary changes, and follow-up support
• Maintain accurate client records and manage booking documentation
• Stay updated on popular resort destinations, seasonal promotions, and hospitality trends

Qualifications

• Previous experience in hospitality, booking coordination, or customer service is a plus
• Strong communication and relationship-building skills
• Detail-oriented with the ability to manage multiple client needs simultaneously
• Tech-savvy and comfortable using booking platforms and digital tools
• Self-motivated and dependable with the ability to work independently in a remote setting
• Must be 18 years or older with access to a computer and stable internet connection
• Passion for vacation planning and delivering exceptional service

What We Offer

• Fully remote work flexibility
• Ongoing training and professional development
• Access to industry tools, resources, and resort networks
• Incentive opportunities based on performance
• Supportive team culture and growth potential
• Travel perks and destination learning experiences

Work Environment

This is a remote position with flexible scheduling. It’s ideal for someone who thrives in a virtual setting, enjoys planning resort getaways, and values excellent client care.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.