Online Programs Admissions Navigator

Florida Atlantic University; Boca Raton (FL); Vor Ort; USD 65.000 - 70.000; Vollzeit

Benefits dieser Stelle

Medical benefits

PSLF program

Sick leave

Paid time off

Educational aid

Zusammenfassung

Florida Atlantic University, located in Boca Raton, FL, seeks an Online Programs Admissions Concierge to enroll students in online programs and manage inquiries through enrollment. The role partners with Undergraduate Admissions, Graduate College, and the Center for Online and Continuing Education to ensure a smooth process.

The position emphasizes high-quality customer service via phone, online, and in person, with data verification in Banner/Slate and cross‑unit coordination for timely

Qualifikationen

• Master's degree or Bachelor's with two years of relevant experience.
• Experience in admissions or enrollment workflows is preferred.
• Strong written and verbal communication skills.

Aufgaben

• Guide online program applicants from inquiry to enrollment.
• Verify information in student information systems and maintain records.
• Coordinate with multiple units to resolve admission issues.
• Monitor application status and communicate decisions to applicants.
• Prepare reports on conversion and yield for online programs.

Kenntnisse

Customer service

Enrollment processes

Data entry

Communication

Ausbildung

Master's degree

Bachelor's degree + 2 years experience

Tools

Banner

Slate

MS Office

Jobbeschreibung

Florida Atlantic University, located in Boca Raton, FL, seeks an Online Programs Admissions Concierge to enroll students in online programs and manage inquiries through enrollment. The role partners with Undergraduate Admissions, Graduate College, and the Center for Online and Continuing Education to ensure a smooth process.

The position emphasizes high-quality customer service via phone, online, and in person, with data verification in Banner/Slate and cross‑unit coordination for timely