Lead Personal Shopper - Curbside & Customer Service

Brookshire Grocery Co.; Jacksonville (TX); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Brookshire Grocery Company in Jacksonville, TX is seeking a Personal Shopper Team Leader to oversee online order preparation and lead department associates.

You will ensure accurate order picking, friendly service, and adherence to food safety standards, while training teammates and improving curbside performance.

The role requires a high school diploma or GED, at least one year of related experience, and flexibility to work nights, weekends and holidays.

Qualifications

• High School Diploma or GED required with 1+ years of related experience or equivalent.
• Minimum 18 years of age; 21 in Louisiana.
• TABC/LACT/AATC certification where applicable.

Responsibilities

• Oversees online order prep, ensuring accurate selection and organized pickup.
• Provides friendly, customer-service oriented assistance by answering questions and handling complaints.
• Maintains product knowledge and food safety standards for quality and freshness.
• Ensures correct checkout totals and proper item handling and packaging.

Skills

Customer service

Cash handling

Food safety

Temperature control

MS Office

Communication

Multi-tasking

Team player

Education

High School Diploma or GED

TABC certification

Tools

Cash register

Excel

Outlook

Word

Job description

Brookshire Grocery Company in Jacksonville, TX is seeking a Personal Shopper Team Leader to oversee online order preparation and lead department associates.

You will ensure accurate order picking, friendly service, and adherence to food safety standards, while training teammates and improving curbside performance.

The role requires a high school diploma or GED, at least one year of related experience, and flexibility to work nights, weekends and holidays.