Grocery Order Fulfillment Specialist — Weekend Shifts

Whole Foods Market; Raleigh (NC); Presencial; USD 23.000 - 34.000; Tempo parcial

Benefícios oferecidos por esta vaga

Store discount

Paid time off

Wellness programs

Resumo da vaga

Whole Foods Market is seeking an In-Store Shopper to support the Customer Service & E-Commerce teams by preparing customer orders for delivery or pickup across a busy store. You will shop for produce, dairy, meats, and more, using handheld devices and standard equipment.

Flexibility is required for nights, weekends, holidays, and peak seasons; training is provided to learn product knowledge and store operations, with opportunities to cross-train and grow within the team.

Qualificações

• No prior retail experience required.
• High school diploma or equivalent preferred.
• Sufficient English language proficiency to prepare and shop customer orders.
• Must be 18+ years old.

Responsabilidades

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices
• Ensure product and order accuracy through meticulous verification and quality control processes
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences
• Keep staging area organized and free of clutter
• Handle in-store and online order returns and pickups
• Comply with government regulations such as age verification requirements for restricted items
• Assist with customer inquiries and provide store information
• Maintain knowledge of product and promotional events
• Maintain a positive work environment
• Communicate clearly, collaboratively and courteously
• Attend all meetings assigned by Leadership, including daily huddles
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology
• Maintains operational standards including but not limited to safety and store security protocols
• Ensure adherence to all company policies, procedures, and regulatory requirements
• Performs other duties as assigned by store or company leadership

Conhecimentos

Customer service

Hospitality

Problem solving

Detail oriented

Team communication

Multi-tasking

Flexibility

Tech adaptability

Formação

High school diploma or equivalent

Descrição da vaga

Whole Foods Market is seeking an In-Store Shopper to support the Customer Service & E-Commerce teams by preparing customer orders for delivery or pickup across a busy store. You will shop for produce, dairy, meats, and more, using handheld devices and standard equipment.

Flexibility is required for nights, weekends, holidays, and peak seasons; training is provided to learn product knowledge and store operations, with opportunities to cross-train and grow within the team.