Online Order Fulfillment Specialist

Whole Foods Market, Inc; San Francisco (CA); Presencial; USD 29.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Store discount

Paid time off

Health & wellness programs

Descripción de la vacante

Whole Foods Market, Inc in San Francisco is seeking an In-Store Shopper to prepare orders for delivery and pickup across produce, meat, dairy, and prepared foods. You will shop the store and use handheld devices to ensure accuracy and speed, with a focus on exceptional customer service.

This role requires a flexible schedule, including Saturdays and Sundays, early mornings, and evenings, plus holidays. No prior retail experience is required; high school diploma preferred.

Formación

• No prior retail experience required.
• High school diploma or equivalent preferred.
• Sufficient English language proficiency to prepare and shop customer orders.
• Must be 18+ years old.
• Flexible availability including nights, weekends, and holidays.
• Detail-oriented with multi-tasking capabilities.
• Willingness to cross-train to support other teams and tasks.

Responsabilidades

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Conocimientos

Customer service

Multitasking

Flexible availability

Cross-training

Communication

Team collaboration

Adaptability

Educación

High school diploma or equivalent preferred

Descripción del empleo

Whole Foods Market, Inc in San Francisco is seeking an In-Store Shopper to prepare orders for delivery and pickup across produce, meat, dairy, and prepared foods. You will shop the store and use handheld devices to ensure accuracy and speed, with a focus on exceptional customer service.

This role requires a flexible schedule, including Saturdays and Sundays, early mornings, and evenings, plus holidays. No prior retail experience is required; high school diploma preferred.