Flexible-Shift In-Store Shopper (Weekend/Night)

Whole Foods Market; San Francisco (CA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness support

Job summary

Whole Foods Market in San Francisco is seeking an In-Store Shopper to support the Customer Service & E‑Commerce teams by preparing and fulfilling customer orders for delivery or pickup. The role emphasizes flexibility to cover Saturdays, Sundays, early mornings, evenings, and holiday periods, with an emphasis on accuracy, product knowledge and exceptional service.

The position requires high school diploma or equivalent, 18+ years of age, and strong English language proficiency.

Qualifications

• No prior retail experience required.
• High school diploma or equivalent preferred.
• Sufficient English language proficiency to prepare and shop customer orders.
• Must be 18+ years old.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Detail oriented

Flexible availability

Team collaboration

Communication

Education

HS diploma

English proficiency

18+ years old

Tools

Handheld devices

Job description

Whole Foods Market in San Francisco is seeking an In-Store Shopper to support the Customer Service & E‑Commerce teams by preparing and fulfilling customer orders for delivery or pickup. The role emphasizes flexibility to cover Saturdays, Sundays, early mornings, evenings, and holiday periods, with an emphasis on accuracy, product knowledge and exceptional service.

The position requires high school diploma or equivalent, 18+ years of age, and strong English language proficiency.