Online Grocery Pickup Specialist

Pick 'n Save; West Bend (WI); In loco; USD 17.000 - 21.000; Tempo pieno

Descrizione del lavoro

Pick 'n Save is seeking an Online Grocery Pick-Up Clerk to efficiently gather and prepare customers' online orders for pickup. You will ensure freshness, quality, and accurate substitutions, while processing payments and preparing items for loading into customers' cars at the store.

Ideal candidates have strong communication, basic math skills, and the ability to work independently in a fast-paced environment, with a focus on friendly customer service and safety.

Competenze

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Mansioni

• Online Grocery Pick-Up Clerk gathers products for customers' online orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes the selection process for online orders.
• Assemble orders, process coupons and payments, and load orders into customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Follow laws and safety procedures and company guidelines.
• Receive orders from Order Selector and store products in optimal temperature zones.
• Provide a positive customer service experience that encourages return to online shopping.
• Follow POS procedures and determine substitutions when items are out of stock.
• Maintain organization and cleanliness of staging areas and equipment.
• Report discrepancies to the e-Commerce supervisor.

Conoscenze

Attention to freshness and quality

Excellent oral/written communication

Ability to work without supervision

Basic math skills

Ability to read shelf tags

Customer service orientation

Descrizione del lavoro

Pick 'n Save is seeking an Online Grocery Pick-Up Clerk to efficiently gather and prepare customers' online orders for pickup. You will ensure freshness, quality, and accurate substitutions, while processing payments and preparing items for loading into customers' cars at the store.

Ideal candidates have strong communication, basic math skills, and the ability to work independently in a fast-paced environment, with a focus on friendly customer service and safety.