Online Grocery Pickup Specialist - Fresh, Fast & Friendly

Pick 'n Save; Waupaca (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Pick 'n Save in Wisconsin seeks an Online Grocery Pick-Up Clerk (In-Store Grocery Shopper) to select and gather products for customers' on-line orders with attention to freshness and quality. You will process coupons and payments, load orders into customers' cars, and provide a positive shopping experience that encourages repeat online orders.

The role emphasizes accuracy, speed, and excellent customer service while following safety protocols and store guidelines in a fast-paced retail

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for customers' on-line orders with attention to freshness and quality.
• Initiate and complete the selection process for on-line orders.
• Assemble on-line orders, process coupons and payment, and load orders to customers' cars at pickup.
• Scan and bag orders on the go while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Ensure order accuracy and load orders into customers' cars.
• Provide a positive customer service experience that encourages repeat online shopping.
• Follow POS procedures and handle out-of-stock substitutions as needed.
• Maintain organization and cleanliness of staging areas and equipment.

Skills

Customer service

Shelf tag reading

Attention to detail

Basic math

Job description

Pick 'n Save in Wisconsin seeks an Online Grocery Pick-Up Clerk (In-Store Grocery Shopper) to select and gather products for customers' on-line orders with attention to freshness and quality. You will process coupons and payments, load orders into customers' cars, and provide a positive shopping experience that encourages repeat online orders.

The role emphasizes accuracy, speed, and excellent customer service while following safety protocols and store guidelines in a fast-paced retail