Online Order Fulfillment Specialist

Fred Meyer, Inc.; Bellingham (WA); On-site; USD 22,000 - 28,000; Full time

Job summary

Fred Meyer, Inc. is seeking an e-Commerce Order Selector to assemble customers' online orders, process payments, and load orders into cars at pickup. You will ensure freshness, quality, and accuracy in a fast-paced grocery environment.

Responsibilities include handling substitutions, communicating with customers, maintaining clean staging areas, and supporting training for new team members while upholding the company values of respect, honesty, integrity and safety.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Excellent oral and written communication.
• Basic math skills including counting, addition, and subtraction.

Responsibilities

• Assemble customers' online orders and deliver to cars at pickup.
• Process coupons and payments at the POS.
• Provide a positive customer service experience to encourage return.
• Maintain staging areas and ensure cleanliness and organization.
• Identify substitutions when items are out of stock and communicate to customers.
• Follow local store policies and safety guidelines.
• Learn new processes and support training of new team members.
• Protect customer and business information with honesty and integrity.

Skills

Ability to work without supervision

Ability to read shelf tags

Excellent oral/written communication

Basic math skills

Tools

POS system

Job description

Fred Meyer, Inc. is seeking an e-Commerce Order Selector to assemble customers' online orders, process payments, and load orders into cars at pickup. You will ensure freshness, quality, and accuracy in a fast-paced grocery environment.

Responsibilities include handling substitutions, communicating with customers, maintaining clean staging areas, and supporting training for new team members while upholding the company values of respect, honesty, integrity and safety.