Online Order Fulfillment Shopper - Weekend & Holiday Flex

Whole Foods Market, Inc; Columbus (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market, Inc. in Columbus, OH is seeking an In-Store Shopper to support and prepare customer orders for delivery or pickup, with flexible weekend and holiday shifts.

You will work across the store to gather items, learn product knowledge, and provide excellent customer service. Responsibilities include fulfilling online orders quickly and accurately, verifying items, assisting customers, and maintaining a clean staging area.

Qualifications

• Strong customer service and hospitality skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Willingness to cross-train to support other teams and tasks.
• Adaptability to learn new technology-driven solutions.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology or fixed devices.
• Ensure product and order accuracy through verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.

Skills

Strong customer service

Detail-oriented

Flexible availability

Communication skills

Team collaboration

Education

High school diploma or equivalent

Job description

Whole Foods Market, Inc. in Columbus, OH is seeking an In-Store Shopper to support and prepare customer orders for delivery or pickup, with flexible weekend and holiday shifts.

You will work across the store to gather items, learn product knowledge, and provide excellent customer service. Responsibilities include fulfilling online orders quickly and accurately, verifying items, assisting customers, and maintaining a clean staging area.