Online Order Fulfillment Clerk

Meijer Inc.; Williamsburg (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Flexible scheduling

Growth opportunities

Paid education assistance

Paid parental leave

Job summary

Meijer is seeking a Digital Curbside Shopper to expertly select items, communicate with customers, and ensure curbside pickup feels effortless. You will work independently within a supportive team, greet customers, handle substitutions, and maintain an organized pickup area.

Schedule includes mornings, afternoons, evenings and weekends to match customer demand. Ideal candidates are detail‑oriented, possess strong communication skills, and can learn new technologies quickly, with a customer‑first

Qualifications

• Past cashier experience is preferred and helpful.
• Strong communication skills are essential for customer interactions.
• Ability to learn new technologies quickly and adapt to digital tools.
• Detail oriented and organized to manage orders accurately.
• General awareness of food safety regulations and safe handling practices.

Responsibilities

• Thoughtfully shop each order as if it were your own.
• Provide helpful, timely communication about substitutions or product availability.
• Prepare and stage orders for smooth curbside handoff.
• Greet customers warmly and deliver orders with care.
• Support store operations by keeping the pickup area organized and efficient.
• Drive customer loyalty and satisfaction through fast, friendly service at the curbside pickup area.

Skills

Past cashier experience

Strong communication skills

Ability to learn new technologies

Detail oriented

Food safety awareness

Education

High school diploma or equivalent

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!Meijer RewardsWeekly payScheduling flexibilityPaid parental leavePaid education assistanceTeam member discountDevelopment programs for advancement and career growthPlease review the job profile below and apply today!Be the Face of Convenience – Join Our Digital Curbside TeamOur customers trust us to make their lives easier—and you’ll be the friendly expert who helps make that happen. As a Digital Curbside Shopper, you’ll carefully select items, communicate with customers, and ensure every pickup feels effortless. This role is perfect for someone who enjoys helping others, staying active, and working in a supportive team environment.Key ResponsibilitiesThoughtfully shop each order as if it were your ownProvide helpful, timely communication about substitutions or product availabilityPrepare and stage orders for smooth curbside handoffGreet customers warmly and deliver orders with careSupport store operations by keeping the pickup area organized and efficientIdeal CandidateEnjoys working independently while supporting a teamCommunicates clearly and kindlyThrives in a fast‑paced environmentHas a customer‑first mindsetIs dependable and eager to learnSchedule: Early mornings, afternoons, evenings available. Must be available weekends.Perks: Employee discounts, flexible scheduling, growth opportunitiesPhysical Requirements: Ability to lift up to 25 lbs and stand/walk for extended periodsWhat You'll be Doing:This position will drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection.Maintain a positive working relationship with customers, team members, and leadership.Present a courteous and friendly attitude towards customers (in person and on phone) and respond to their questions and needs.Resolve customer complaints quickly by contacting leadership when needed.Receive workflow from dashboard and fulfill orders for the day.Utilize selection process for product within the store and bag product appropriately following bagging standards.Store product correctly in the staging area following food safety guidelines.Greet each customer and take payment for the order ensuring an easy shopping experience.Maintain a clean and neat work environment.This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.What You Bring with You (Qualifications):High school graduate or equivalent required.1-3 years of experience in a Meijer store preferred.Past cashier experience preferred.Ability to learn new technologies quickly.Strong communication skills.General awareness of food safety regulations.Detail oriented and organized.Process driven and ability to follow procedures in an organized and efficient way.