Online Member Support Specialist

AO Globe Life; Denver (CO); Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Bonuses paid monthly and quarterly

100% remote with flexible hours

Full training and licensing provided

Weekly pay based on performance

Equity opportunity for qualifying team

Job summary

AO Globe Life is hiring for a remote, independent contractor role designed for graduates or professionals in business, marketing, or communications. Training, mentorship, and licensing guidance are provided; compensation is commission-based with inbound leads and weekly performance-based pay.

This is a 100% remote opportunity across the United States. Join a mission-driven team focused on helping clients enroll in supplemental benefits, with growth pathways and opportunities to advance within

Qualifications

• Experience in customer service or consultative roles is preferred.
• Comfortable with virtual meetings and using digital tools.
• Excellent interpersonal and communication abilities.
• A heart for helping people and supporting a purpose-driven mission.
• Reliable internet and a Windows-based laptop with webcam.
• Willingness to obtain required state licensing, if applicable.
• Self-starter mindset with strong organizational skills.
• Eligible to work in the United States.

Responsibilities

• Help clients explore supplemental benefit options tailored to their needs.
• Prioritize high-quality, client-focused interactions.
• Support clients throughout enrollment with clarity and professionalism.
• Hold client consultations virtually using Zoom.
• Cultivate long-term client relationships.
• Grow through ongoing mentorship and professional development.
• Maintain accurate digital documentation and manage follow-up communication.

Skills

Customer service experience

Virtual meetings

Interpersonal communication

Self-motivated

Organizational skills

Licensing readiness

Eligible to work in US

Tools

Zoom

Job description

Looking for a remote career with real purpose? AO Globe Life is hiring to join our mission-driven, fully remote team. This opportunity is well suited to new or upcoming graduates in business, marketing, or communications—or anyone who enjoys a service-focused, people-first role. Backed by full training, inbound client interest, and a dedicated mentorship program, you can build a lasting career anywhere in the U.S.

Key Responsibilities

• Help clients explore supplemental benefit options tailored to their needs
• Prioritize high-quality, client-focused interactions
• Support clients throughout the enrollment process with clarity and professionalism
• Hold client consultations virtually using Zoom
• Cultivate long-term client relationships
• Grow through ongoing mentorship and professional development
• Maintain accurate digital documentation and manage follow-up communication

Qualifications

• Customer service or consultative experience preferred, not required
• Comfortable in virtual meetings and using digital tools
• Excellent interpersonal and communication abilities
• A heart for helping people and supporting a purpose-driven mission
• Reliable internet connection and Windows-based laptop or PC with webcam
• Willingness and ability to obtain required state licensing, if applicable
• A self-starter mindset with strong organizational skills
• Eligible to work in the United States

What We Offer

• Bonuses paid monthly and quarterly
• Supportive, people-first team culture
• A real path into leadership
• 100% remote with flexible hours
• Growing income through renewals
• 3% equity opportunity for qualifying team members
• Weekly pay based on performance
• No cold outreach — leads are inbound
• Full training and licensing provided

About AO Globe Life

For 70-plus years, AO Globe Life has supported union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first organization, integrity, flexibility, and empowering our people are at the center of everything we do.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.