Online Licensed Sales Counselor

Kb-Home; Enterprise (NV); On-site; USD 42,000 - 68,000; Full time

Job summary

KB Home is seeking an Online Sales Consultant to serve as the first contact for prospective homebuyers, transforming inquiries into appointments and guiding families toward homeownership. You will connect buyers with community sales representatives and maintain detailed CRM records.

Ideal candidates have 1–3 years of digital sales experience, a real estate license, and strong written and verbal communication. On-site role with flexible scheduling, including evenings and weekends.

Qualifications

• 1-3 years of sales experience using digital channels.
• Active local Real Estate license preferred.
• Strong verbal and written communication skills.
• Ability to convert leads to appointments.
• Experience with CRM tools and online sales processes.

Responsibilities

• Respond promptly to leads from calls, emails, social media, and live chat.
• Match buyers with suitable home options based on needs and timelines.
• Schedule appointments between prospects and on-site sales reps.
• Maintain customer records with notes and interactions.
• Track and report conversion statistics to optimize lead management.
• Build relationships with real estate brokers and coordinate presentations.
• Support events and grand openings.

Skills

Digital sales

CRM software

Communication

Lead conversion

Customer focus

Education

High school diploma

Associate/Bachelor preferred

Tools

Microsoft Office

Job description

About KB Home

KB Home is one of America's largest and most trusted homebuilders, with nearly 700,000 quality-homes built over our more than 65-year history. Operating across 21 divisions in 9 states, we don’t just build houses we create places where families can make a lifetime of memories. At KB Home, our foundation is our people. We foster genuine relationships with our customers throughout their homebuying journey, while our employees bring passion and purpose to work every day. Our shared culture of customer obsession drives our mission to make homeownership attainable for all.

The Opportunity

Turn Your Internet Skills Into a Rewarding Career in Homebuilding!

Are you a tech-savvy communicator with persuasive skills and a customer-first mindset? Our Online Sales Consultant opportunity offers the perfect opportunity to leverage your digital communication talents into a meaningful career in residential new home sales.

As an Online Sales Consultant, you'll serve as the critical first point of contact for prospective homebuyers, transforming inquiries into appointments and helping families take their first steps toward homeownership. You'll guide potential buyers through preliminary product identification, ultimately connecting them with our community sales representatives.

Key Responsibilities

• Respond promptly and persuasively to all leads from phone calls, emails, social media, and live chat
• Match buyers with suitable home options based on their needs, wants, and timelines.
• Schedule appointments between interested prospects and on-site sales representatives
• Maintain detailed database records with customer information and interaction notes
• Track and report conversion statistics to optimize lead management
• Build relationships with real estate brokers and coordinate presentations
• Support community sales representatives during special events and grand openings

What You Bring

• High school diploma required; Associate's or Bachelor's degree preferred
• Active local Real Estate license
• 1-3 years of sales experience using digital communication channels
• Homebuilding industry or online sales experience (preferred). Timeshare, or online car sales a plus
• Intermediate to advanced proficiency with Internet tools, Microsoft Office, and customer relationship management software
• Exceptional verbal and written communication skills
• Customer-centric approach to problem-solving
• Proven ability to overcome sales objections
• Action-oriented mindset focused on converting leads to appointments

Requirements

• Ability to work a flexible schedule including evenings, weekends, and holidays
• The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
• Ability to stand or sit for extended periods.
• Ability to move about work location.
• Ability to drive/travel locally approximately 10% of the time
• Ability to walk up and down stairs.
• Ability to observe details at close range and communicate information so others will understand.
• Ability to transport and move up to 20 lbs and move as needed (for roles in Construction/Customer Service/IT/Land/Marketing/Sales/Studio).
• Periodically works in outdoor weather conditions (for roles in Construction/Customer Service/Land/Sales).
• Position is located on-site at the KB Home Division Office. #LI-onsite

The KB Home Difference

Join us and become part of a team where innovation, sustainability, and an unwavering commitment to customer satisfaction drive everything we do — and where people truly matter.

As a KB Home team member, you’ll experience:

A culture defined by customer obsession and collaboration. The satisfaction of helping families achieve their dream of homeownership. Opportunities for growth and development within a nationally recognized company.

Visit ourcareer site to learn more about working at KB Home and joining our team.

KB Home is an Equal Opportunity Employer