Online Learning Program Consultant

Naukri Mitra

United States

A distancia

USD 88.000 - 108.000

Jornada completa

14 días+

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Ventajas ofrecidas por este puesto de trabajo

Remote work
Wellness support
Flexible hours
Growth opportunities

Descripción de la vacante

Naukri Mitra is hiring for a learner-centric role that values empathy, problem solving, and a sense of humor. You will support instructors and learners through live sessions and asynchronous modules, helping improve courses and learner outcomes from anywhere.

Join a remote-first team that tests ideas, shares learnings, and grows together. You’ll adapt quickly, leverage digital tools, and keep the human connection at the center of online learning.

Formación

  • Empathy for learners.
  • A sense of humor in teamwork.
  • Ability to dig into messy problems and find patterns.
  • Comfort with digital tools and platforms.

Responsabilidades

  • Help instructors make changes, big or small.
  • Spot patterns in feedback and turn them into action.
  • Create new paths when the old way isn’t working.
  • Try out tools and toss what doesn’t fit.
  • Celebrate team wins and share learnings.

Conocimientos

Empathy
Humor
Problem solving
Digital tools

Herramientas

Zoom

Descripción del empleo

Shape the Future of Online Learning from Anywhere

Ever wanted to make learning actually click for people—not just tick boxes or get through slides? That’s what we do, and we do it from wherever works best for us. We believe everyone learns differently, so every day brings something new. If you like shaking things up, rolling with surprises, and being the reason someone says, “Oh, now I get it,” you’ll fit right in.

Why This Remote Job Is Actually Personal

Look, remote gigs can feel like you’re floating alone. Not here. Every Monday, we grab coffee and swap stories, sometimes it’s about a project, sometimes it’s just about someone’s dog running through the background of a video call. Last week, Jamie accidentally hit “share screen” with a cat meme up. Did we laugh? Oh, absolutely. It’s not just work. It’s people connecting, even if it’s through a screen. We don’t do rubber-stamp programs. You’ll spot what’s off, test fixes, and sometimes flip an entire lesson on its head. We talk it out, tweak, laugh, and get better together.

What Your Real Days Look Like

Your day isn’t about filling out forms. Here’s how it really goes: You’re on Zoom with Leah, trying to help her get students to finish her course. You pull up her modules, spot where folks drop off, and toss out a crazy idea. She tries it. It works. Those are the best days. Midday, you skim through learner comments. Someone’s confused by the last assignment, so you and the crew build a new how-to video on the fly. Problem solved. Sometimes, you just send a GIF to celebrate a team win. Or you’re talking someone through their first live webinar, sharing how you totally blanked your own first time, so they know it’s normal. Sometimes it’s fast-paced. Sometimes you’ll have time to slow down, get creative, and try stuff that might not work. We’re good with that.

Tiny Moments, Big Results

A lot of changes are small—switching up a quiz or adding a silly challenge halfway through. But when Ravi suggested splitting a tricky lesson, dropouts fell by half. Or the day everyone posted their “workspace fails” just to cheer up Maddy. Those moments matter more than spreadsheets.

It’s All About People, Not Just Tech

You’ll use online tools and data, sure. But your real job? Noticing who’s struggling and reaching out. You’ll hear, “You actually helped me.” Or, “Now I see what I was missing.” Sometimes it’s about the program, but more often, it’s about making someone feel understood. When tech acts up, we laugh about it, fix what we can, and share what we learned. The bloopers are as much a part of this as the wins.

Who Fits Here

You’ve helped a friend figure something out, maybe built a how-to for your family, or cheered up a teammate when things got messy. You’re not big on titles or checklists. You want flexibility but you’re not hiding out. Good with online platforms? Great. Caring about people? Even better.

Your Week, Unfiltered

One day you’re fixing a broken lesson. Next, you’re walking someone through first-day nerves. You’ll:

  • Help instructors make changes, big or small
  • Spot patterns in feedback and turn them into action
  • Create new paths when the old way isn’t working
  • Try out tools and toss what doesn’t fit
  • Shout out the team for anything, even surviving Monday

Hate feeling stuck? We get bored fast, too. Change is part of the fun.

Skills That Count
  • Empathy.
  • A sense of humor.
  • A knack for digging into messy problems.
  • Being fine with digital tools, but never forgetting there’s a real person behind every screen.

We don’t care about degrees, just curiosity, guts, and kindness.

Mess‑Ups and Moving On

Things go sideways. A platform breaks, a lesson flops, someone’s mic doesn’t work. We don’t panic. Someone always steps in with a workaround or a joke. If you hate asking for help, you’ll learn quick—nobody here goes it alone.

Growing Together

If you like learning new stuff, you’ll love it. People share weird productivity tricks, cool courses, or just a playlist to keep things lively. Nobody expects perfection. You’ll get better because you can try and fail without anyone keeping score.

What We Celebrate

Numbers matter, but we care more about someone saying, “I never thought I’d finish, but I did.” We call out wins, share what worked, and talk honestly about the tough spots. It’s work, but it feels good.

Remote—For Real

Here’s what you get:

  • Work wherever you want (we really mean it)
  • $97,800 salary
  • Hours that fit your life
  • Hangouts online, and sometimes in person if you’re up for it
  • Real wellness support, no eye-rolls
  • All the space you want to grow and try new things
  • Set up your workspace your way, take breaks when you need to, and let us know if you find a shortcut everyone should try

If you want trust and freedom, you’re home.

Let’s Do This Together

Still with us? That probably means you’re ready to build something that matters—not just for you, but for every learner who’s counting on us. We have your back. You’ll have ours. If you want your work to mean more, let’s make it happen. The next big change in online learning could start with you.

Global Applicants Welcome

Candidates from the United States, Canada, United Kingdom, European Union, Australia, India and other eligible regions worldwide are encouraged to apply.

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