Online Learning Designer & Course Support Specialist

Jobtailor; Minneapolis (MN); On-site; USD 52,000 - 76,000; Full time

Job summary

MCAD is seeking a collaborative administrator to support online learning initiatives. You will work with faculty to design and develop synchronous online courses, create proactive resources, and write scripts for video content.

Role involves LMS support (Canvas), troubleshooting, and creating engaging learning activities. Experience in education media, art/design, and screencasting is preferred.

Qualifications

• Bachelor’s degree required in Education, Instructional Design, Instructional or Academic Technology, or equivalent.
• Two (2) years of administrative experience, required.
• Two (2) years experience supporting users with technology, preferably in an academic setting, required.
• Excellent organization and communication skills, required.
• Expertise using office software, required.
• Google Apps, preferred.
• Learning Management System (LMS) support experience (Canvas), preferred.
• Experience teaching or assisting online course(s), preferred.
• Experience creating a variety of high-quality, engaging educational media, preferred.
• Experience with art and design, preferred.
• Experience with screencasting software, such as ScreenFlow, preferred.
• Proficient with Adobe software, preferred.

Responsibilities

• Collaborate with faculty in a consultative process in the design and development of their online synchronous courses.
• Develop and utilize effective proactive and time-sensitive support resources and media.
• Write scripts for video and audio content.
• Collaborate with OTL staff to troubleshoot problems reported by users.
• Respond to student and instructor technical questions related to MCAD’s Learning Management System or online learning technologies.
• Create support resources to support online teaching and learning.
• Assist with new online faculty onboarding.
• Create engaging learning activities and compelling course content.
• Design and implement learning tools for assessments.
• Maintain understanding of updates in learning technologies, educational frameworks, and best practices for teaching and learning.
• Foster a culture of inclusion, innovation, and excellence among online faculty, students, and staff.
• Administer Online Learning contracts and ancillary forms.
• Manage and collaborate with the OTL team on the documentation of OTL processes.
• Perform other duties as assigned.
• Represent MCAD’s vision, mission, and values. Create and embrace a community of equal opportunities and inclusivity.

Skills

Administrative experience

Organization skills

Communication skills

Teaching online experience

Media creation (education)

Education

Bachelor’s degree in Education or Instructional Design or related

Tools

Office software

Google Apps

Canvas LMS

ScreenFlow

Adobe Creative Suite

Job description

MCAD is seeking a collaborative administrator to support online learning initiatives. You will work with faculty to design and develop synchronous online courses, create proactive resources, and write scripts for video content.

Role involves LMS support (Canvas), troubleshooting, and creating engaging learning activities. Experience in education media, art/design, and screencasting is preferred.