Online Insurance Service Pro

ace

Long Beach (CA)

On-site

USD 28,000 - 37,000

Full time

7 days ago
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Benefits offered by this job

Health coverage
401(K) savings with company match andP

Job summary

The Auto Club is seeking an Internet Insurance Service Specialist to provide insurance service and clerical support to the Auto Club's Web Insurance Agents and Members. You will assist members with questions, payments, counseling, and changes to existing Property & Casualty policies.

The role emphasizes helping others in a best-in-class service culture and offers comprehensive training and opportunities for career development within AAA.

Qualifications

  • 1-3 years of customer service or sales experience.
  • High school diploma or equivalent required.
  • Experience in a sales environment preferred.
  • Proficient in Microsoft Office software products.
  • Excellent communication and interpersonal skills, strong organizational skills and a commitment to maintaining superior customer relationships.
  • Well organized, self-motivated, desire to succeed, team oriented, adaptable and detail oriented.
  • Ability to qualify and maintain Property & Casualty/Personal lines and Life insurance licenses.

Responsibilities

  • Maintenance and servicing of insurance policies
  • Verifying new business applications
  • Processing insurance and membership payments
  • Updating electronic member information
  • Maintaining filing systems and typing

Skills

Customer service
Sales experience
Communication skills
Team oriented
Detail oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Auto Club is seeking an Internet Insurance Service Specialist to provide insurance service and clerical support to the Auto Club's Web Insurance Agents and Members. You will assist members with questions, payments, counseling, and changes to existing Property & Casualty policies.

The role emphasizes helping others in a best-in-class service culture and offers comprehensive training and opportunities for career development within AAA.

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