Online Hotel Reservationist and Client Experience Specialist (Remote)

SB Living Company; New York (NY); Remote; USD 30,000 - 70,000; Full time

Job summary

Join a premier travel service provider as an Online Hotel Reservationist and Client Experience Specialist. In this remote role, you will assist clients in booking memorable hotel stays, ensuring exceptional customer service and a smooth reservation process. With flexible hours and the opportunity to earn commission-based income, you will gain valuable experience in the travel and hospitality industry. This innovative firm offers travel perks, ongoing professional development, and a supportive community of travel professionals. If you are passionate about helping others and love the world of travel, this is the perfect opportunity for you!

Benefits

Comprehensive Training

Flexible Schedule

Commission-Based Earnings

Travel Discounts

Professional Tools

Supportive Community

Qualifications

• Strong communication and customer service skills are essential.
• Attention to detail and ability to manage multiple bookings required.

Responsibilities

• Assist clients in selecting and booking hotels based on their preferences.
• Secure accommodations and ensure seamless reservation experiences.

Skills

Communication Skills

Customer Service

Attention to Detail

Digital Booking Platforms

Self-Motivation

Tools

Online Communication Tools

Advanced Booking Platforms

Job description

Online Hotel Reservationist and Client Experience Specialist (Remote)

Do you enjoy helping people plan seamless and enjoyable hotel stays? As an Online Hotel Reservationist and Client Experience Specialist, you will assist clients in booking accommodations, ensuring a smooth reservation process while providing top-tier customer service. This remote role allows you to work from home while gaining expertise in the travel and hospitality industry.

What We Offer

• Comprehensive Training – Learn how to book hotel accommodations, manage reservations, and provide excellent client support
• Flexible Schedule – Work from anywhere with internet access while setting your own hours
• Earning Potential – Commission-based earnings with unlimited income opportunities
• Travel Perks – Gain access to exclusive hotel and resort discounts for personal and professional travel
• Professional Tools – Use advanced booking platforms and marketing resources to enhance client experiences
• Supportive Community – Connect with experienced travel professionals for mentorship and collaboration

Key Responsibilities

• Client Support & Consultation – Assist clients in selecting and booking hotels based on their preferences, budget, and travel plans
• Booking and Coordination – Secure accommodations, upgrades, and special requests while ensuring seamless reservation experiences
• Supplier Certifications – Stay informed about hotel offerings, promotions, and industry updates by completing supplier training
• Lead Generation & Client Outreach – Use social media, networking, and referrals to connect with new clients and promote hotel stays
• Problem Resolution – Address any reservation issues, changes, or cancellations with efficiency and professionalism
• Upselling & Customization – Recommend premium room options, amenities, and special packages to enhance client experiences

Sales Responsibility

This role includes selling and promoting hotel accommodations, helping clients find the best options while increasing booking revenue.

Qualifications

• Strong communication and customer service skills
• Attention to detail and ability to manage multiple bookings
• Comfortable using digital booking platforms and online communication tools
• Passion for hospitality, travel, and delivering exceptional client experiences
• Self-motivated and capable of working independently

Requirements

• Must be at least 18 years old
• A computer, smartphone, and reliable internet connection
• Willingness to complete hotel supplier training and certifications

Benefits

• Work remotely with a flexible schedule
• Access to travel discounts and FAM trips
• Unlimited earning potential through commission-based bookings
• Ongoing professional development and mentorship

Join Us Today

If you’re passionate about travel and hospitality and want to assist clients in booking unforgettable hotel experiences, apply now to become an Online Hotel Reservationist and Client Experience Specialist!

About Us

Our company is a premier travel service provider committed to crafting unforgettable journeys for our clients. With a passion for travel and a dedication to excellence, we deliver personalized, high-quality services that help travelers explore the world with confidence and ease.