Online Hotel Reservationist – Remote

The Destination Knot; New York (NY); Remote; USD 40,000 - 65,000; Full time

Job summary

The Destination Knot seeks a detail-oriented Online Hotel Reservationist to join their fully remote team. In this role, you will assist clients with hotel bookings and manage reservation details, contributing to seamless travel experiences. Ideal candidates should have a client-focused attitude, excellent communication skills, and an interest in helping others plan their travel.

Benefits

Fully remote work with flexible scheduling

Training and development opportunities

Access to professional booking tools

Incentive opportunities and travel perks

Qualifications

• Previous experience in hotel booking or customer service preferred.
• Proficient in using online/bookings platforms and digital communication tools.

Responsibilities

• Assist clients with booking hotels and resorts through online platforms.
• Maintain organized records of bookings and client requests.
• Communicate professionally with clients and suppliers.

Skills

Attention to detail

Customer service

Communication

Job description

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This range is provided by The Destination Knot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40,000.00/yr - $65,000.00/yr

Job Title:
Online Hotel Reservationist – Fully Remote

About Destination Knot:
At Destination Knot, we create seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe. Whether it’s a luxury escape, romantic getaway, or family vacation, we’re committed to exceptional service and personalized planning from start to finish.

Position Overview:
We are seeking a highly organized and detail-oriented Online Hotel Reservationist to join our fully remote team. In this role, you’ll assist clients with hotel and resort bookings, manage reservation details, and ensure an accurate and smooth booking process. If you enjoy hospitality, customer service, and working behind the scenes to make travel dreams come true, this role is for you.

Key Responsibilities:
Assist clients with booking hotels, resorts, and other accommodations through online platforms

Research and recommend lodging options based on destination, budget, and preferences

Process reservations, updates, and modifications accurately and efficiently

Maintain organized records of bookings, client requests, and confirmations

Communicate professionally with clients and supplier partners via email, phone, and chat

Stay informed on hotel promotions, cancellation policies, and destination trends

Collaborate with team members to ensure client satisfaction throughout the booking process

Qualifications:
Previous experience in hotel booking, hospitality, or customer service preferred

Excellent communication skills and a client-focused attitude

Strong attention to detail and ability to manage multiple bookings at once

Proficient in using online systems, booking platforms, and digital communication tools

Ability to work independently in a remote environment

Must be 18 years or older with access to a computer and reliable internet

Interest in travel and helping others plan comfortable, memorable stays

What We Offer:
Fully remote work with flexible scheduling

Training and development opportunities in the travel and hospitality industry

Supportive team environment with growth potential

Access to professional booking tools and supplier resources

Incentive opportunities and travel perks

Work Environment:
This is a fully remote position ideal for individuals who are detail-oriented, self-motivated, and enjoy delivering excellent service through online booking and coordination.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality, Food and Beverage Services, and Retail

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