Hotel Reservationist | Work From Home

The Destination Knot; New York (NY); Remote; USD 40,000 - 65,000; Full time

Job summary

A leading travel company, Destination Knot, is seeking a dependable Hotel Reservationist to join their remote team. You will assist clients in booking hotel accommodations, ensuring accuracy and high-quality service while working from home. This position offers a flexible schedule and opportunities for performance-based benefits.

Benefits

Flexible, fully remote work schedule

Training and onboarding support

Incentive-based performance opportunities

Qualifications

• Prior experience in hotel booking or customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently in a remote setting.

Responsibilities

• Assist clients with hotel and resort bookings through online platforms.
• Handle changes, cancellations, and special client requests.
• Maintain up-to-date client records and communication logs.

Skills

Customer Service

Communication

Organizational Skills

Education

High School Diploma or equivalent

Job description

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This range is provided by The Destination Knot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40,000.00/yr - $65,000.00/yr

Job Title:
Hotel Reservationist | Work From Home

About Destination Knot:
At Destination Knot, we specialize in designing stress-free, personalized travel experiences for our clients. Whether it's a luxury escape, group trip, or weekend getaway, we help travelers find the perfect hotel or resort to match their needs—offering full support and expertise from booking to check-in.

Position Overview:
We are seeking a dependable and service-oriented Hotel Reservationist to join our remote team. In this work-from-home role, you’ll assist clients in researching, selecting, and reserving hotel accommodations, ensuring accuracy, quality service, and a seamless travel experience.

Key Responsibilities:
Assist clients with hotel and resort bookings through approved online platforms

Provide lodging recommendations based on destination, travel dates, and budget

Accurately input reservation details and confirm all booking components

Handle changes, cancellations, and special client requests with professionalism

Maintain up-to-date client records and communication logs

Monitor hotel promotions and availability to offer the best value

Collaborate with team members to ensure high levels of client satisfaction

Qualifications:
Prior experience in hotel booking, hospitality, or customer service preferred

Excellent communication and interpersonal skills

Strong organizational skills and attention to detail

Ability to work independently in a remote setting

Comfortable using online reservation systems and digital tools

Must be 18 years or older with a reliable computer and internet connection

Passion for service and a strong interest in the travel and hospitality industry

What We Offer:
Flexible, fully remote work schedule

Training and onboarding support

Access to hotel booking tools and industry resources

A supportive, collaborative work environment

Incentive-based performance opportunities and travel perks

Work Environment:
This is a work-from-home position ideal for individuals who enjoy supporting others, thrive in an organized virtual setting, and take pride in delivering excellent customer service in the travel and hospitality space.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality, Food and Beverage Services, and Retail

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