Online Hotel Reservationist

The Destination Knot; New York (NY); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading travel agency is seeking an Online Cruise and Hotel Reservationist to join their remote team. In this role, you will assist clients in planning their dream vacations, provide expert travel recommendations, and ensure an exceptional customer service experience. If you love travel and enjoy helping others, this is an exciting opportunity for you to grow within a supportive environment.

Benefits

Commission-Based Earnings

Flexible Schedule

Exclusive Travel Perks

Ongoing Education and Support

Qualifications

• Must be 18+ and authorized to work in the U.S.
• Strong communication and customer service skills required.
• Passion for travel beneficial.

Responsibilities

• Assist clients in booking cruises, hotels, and vacation packages.
• Provide recommendations based on client preferences.
• Maintain accurate records of bookings.

Skills

Communication

Customer Service

Self-motivation

Use of Online Booking Systems

Job description

Hotel Reservationist | Fully Remote

Company: Destination Knot

Location: Remote (U.S.)

About Us:

Destination Knot is a trusted travel agency partnered with an award- winning host agency with over 70 years of experience. We specialize in planning unforgettable vacations, offering cruises, hotels, vacation homes, all-inclusive resorts, and more.

Job Description:

We are seeking a detail-oriented and customer focused Online Cruise and Hotel Reservationist to join our team. In this role, you will assist clients in booking their dream vacations, ensuring they receive top-tier service and the best travel experiences possible.

Responsibilities:

• Assist clients in researching, planning, and booking cruises, hotels, and vacation packages
• Provide expert recommendations based on clients’ travel preferences and budgets
• Collaborate with top travel suppliers to secure the best deals and promotions
• Stay updated on the latest industry trends, travel policies, and exclusive offers
• Handle client inquiries, modifications, and cancellations professionally and efficiently
• Maintain accurate records of bookings and client interactions
• Attend training sessions and supplier webinars to enhance knowledge
  
  
  
  
  

Qualifications:

• Must be 18+ and legally authorized to work in the U.S
• Strong communication and customer service skills
• Passion for travel and helping others plan unforgettable experiences
• Self-motivated with the ability to work independently
• Comfortable using online booking systems and learning new software
• Previous experience in customer service or sales is a plus but not required
  
  
  
  
  

How to Apply:

If you're passionate about travel and eager to start a rewarding career in the industry, we'd love to hear from you! Apply now to join our team!

Compensation & Benefits:

Commission-Based: Earn a percentage of each booking with uncapped earning potential.

Flexible Schedule: Work full-time or part-time from anywhere.

Exclusive Travel Perks: Access to discounted travel, FAM trips, and supplier incentives.

Training & Certification: Receive ongoing education and support to build your expertise.