Online-Hotel Reservationist/Entry Level

Heart & Sail Tours; Orlando (FL); Remote; USD 30,000 - 60,000; Full time

Job summary

An innovative opportunity awaits in the travel industry with a focus on customer service and hospitality. As a Hotel Reservationist, you will manage hotel bookings and provide exceptional support to clients, ensuring a seamless experience from inquiry to check-out. This role offers the flexibility of remote work, allowing you to thrive in a dynamic environment while enjoying travel perks and discounts. Join a collaborative team that values your growth and passion for travel, and embark on a rewarding entrepreneurial journey that positively impacts travelers' experiences. Start your adventure today!

Benefits

Travel perks and discounts

Free training

FAM Trips

Ongoing support from a team

Qualifications

• Strong communication and customer service skills are essential.
• Attention to detail and organizational skills are critical.

Responsibilities

• Manage hotel reservations and handle inquiries and bookings.
• Assist guests with changes, cancellations, and special requests.

Skills

Excellent communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Attention to detail

Problem-solving abilities

Customer service

Knowledge of travel destinations

Ability to work independently

Proficiency in English

Education

High school diploma or equivalent

Job description

Do you possess an eye for detail and a drive for providing exceptional customer service? We're offering a lucrative business opportunity for individuals interested in leveraging the tools provided by our host agency to thrive in the travel industry. As a Hotel Reservationist, you'll focus on booking accommodations and managing room reservations for our clients, all within the framework of your own business.

Responsibilities:

1. Manage hotel reservations, handling inquiries, bookings, and confirming room availability.
2. Interact with guests through various channels, assisting with inquiries, changes, and cancellations.
3. Ensure a seamless check-in and check-out process, addressing special requests or concerns.
4. Collect payment information, process reservations, and issue invoices or receipts as required.

Qualifications:

1. Excellent communication and interpersonal skills with a courteous demeanor.
2. Strong organizational and multitasking abilities.
3. Attention to detail and accuracy.
4. Ability to work independently and as part of a team.
5. Thorough knowledge of travel destinations, attractions, and travel products and services.
6. Exceptional customer service and problem-solving abilities.
7. Passion for travel and helping others create memorable experiences.
8. 18+ years old.
9. Must be proficient in English; bilingual a plus.
10. Remote position with a flexible work environment.
11. Travel perks and discounts for personal and professional travel.
12. Free training, FAM Trips, and ongoing support from a collaborative team.

If you're ready to embark on an entrepreneurial journey in the exciting world of hospitality and travel, join our team today. This entry-level position serves as your gateway to making a positive impact on travelers' lives while fostering your professional growth. Start your entrepreneurial journey in the travel industry and explore the world, one exceptional experience at a time. Unlock your freedom and entrepreneurial potential by joining our team now.