Online - Hotel Coordinator-Entry Level

Destination Knot; United States; Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Remote work

Onboarding and training

Travel perks

Professional development

Job summary

Destination Knot is seeking an Online Hotel Coordinator to support clients in researching and booking hotel accommodations from a home office. This entry-level role offers training, a remote-friendly environment, and the chance to start a career in travel planning.

You will assist with enquiries, match client preferences to lodging options, and manage booking details, while staying informed about hotel promotions and destination offerings.

Qualifications

• No prior travel industry experience required; training provided.
• Strong communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Comfortable working remotely and managing tasks independently.
• Tech-savvy with basic knowledge of online platforms; booking systems a plus.
• Must be 18 years or older with reliable internet access and a computer.
• Passion for travel and helping others plan great experiences.

Responsibilities

• Assist clients in researching and booking hotel and resort accommodations.
• Respond to inquiries via email, phone, or chat in a timely, professional manner.
• Review client preferences to recommend suitable lodging options based on budget, location, and travel dates.
• Manage reservation details and updates using booking tools and systems.
• Maintain accurate client records and documentation.
• Support post-booking needs such as changes, special requests, or follow-up questions.
• Stay informed on current travel trends, hotel promotions, and destination offerings.

Skills

Communication skills

Customer service

Organization

Remote work ability

Tech-savvy

Attention to detail

Tools

Booking systems

Job description

Job Title

Work From Home-Online Hotel Coordinator-Entry Level

About Us

We area travel planning company dedicated to creating unforgettable experiences for every type of traveler. From romantic getaways and family vacations to group trips and business stays, we provide personalized hotel and resort booking services with care and attention to detail.

Position Overview

We’re looking for a motivated and detail-oriented Online Hotel Coordinator to join our remote team. This is an entry-level role ideal for someone eager to begin a career in the travel industry. You’ll help match clients with the perfect hotel accommodations, manage bookings, and provide outstanding customer support throughout the planning process.

Key Responsibilities

• Assist clients in researching and booking hotel and resort accommodations
• Respond to inquiries via email, phone, or chat in a timely, professional manner
• Review client preferences to recommend suitable lodging options based on budget, location, and travel dates
• Manage reservation details and updates using booking tools and systems
• Maintain accurate client records and documentation
• Support post-booking needs such as changes, special requests, or follow-up questions
• Stay informed on current travel trends, hotel promotions, and destination offerings

Qualifications

• No prior travel industry experience required—training provided
• Strong communication and customer service skills
• Organized, dependable, and detail-oriented
• Comfortable working remotely and managing tasks independently
• Tech-savvy with basic knowledge of online platforms (booking systems a plus)
• Must be 18 years or older with reliable internet access and a computer
• Passion for travel and helping others plan great experiences

What We Offer

• Remote, flexible work environment
• Entry-level onboarding and continuous training
• Supportive team and professional development opportunities
• Access to industry tools and hotel booking platforms
• Travel perks and performance-based incentives

Work Environment

This is a remote position with flexible hours. It’s perfect for individuals who are self-motivated, enthusiastic, and ready to start a fulfilling path in the travel and hospitality industry.