Online Grocery Shopper – Fresh Produce & Fast Service

Hy-Vee; Fort Madison (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee Inc. is seeking an Aisles Online Shopper to accurately pick online grocery orders, from produce to pantry staples, and prepare them for customer pickup. You will greet customers, assist with their needs, and ensure orders are fulfilled with care and precision in a fast-paced store environment.

The role requires staying active, attention to detail, and the ability to work independently, including night and weekend shifts. Training is provided in Hy-Vee dress code and safety guidelines.

Qualifications

• Experience delivering friendly, accurate service to customers.
• Ability to identify substitutions and maintain quality across departments.
• Strong communication with customers and team members.
• Able to manage multiple tasks in a fast-paced retail environment.

Responsibilities

• Greet customers warmly and assist with needs throughout the store.
• Select groceries online orders with care for quality and freshness.
• Scan, bag, and ensure proper temperature during fulfillment.
• Prepare orders for pickup and load groceries into customer vehicles when needed.
• Handle POS transactions and process payments accurately.
• Make product substitutions when items are unavailable and communicate clearly.

Skills

Customer service

Attention to detail

Clear communication

Multitasking

Independent work

Education

High school diploma

Job description

Hy-Vee Inc. is seeking an Aisles Online Shopper to accurately pick online grocery orders, from produce to pantry staples, and prepare them for customer pickup. You will greet customers, assist with their needs, and ensure orders are fulfilled with care and precision in a fast-paced store environment.

The role requires staying active, attention to detail, and the ability to work independently, including night and weekend shifts. Training is provided in Hy-Vee dress code and safety guidelines.