Online Grocery Pickup Specialist

Hy-Vee; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee is seeking an Aisles Online Pickup Clerk to ensure online orders are accurately gathered, properly stored, and seamlessly loaded into customers' vehicles for a fast, friendly pickup experience. If you enjoy staying active, work well independently, and take pride in getting things right, you’ll fit right in with our online shopping team; there are night and weekend shifts.

You’ll greet customers warmly, manage temperature-controlled storage, and handle substitutions and POS payments as

Qualifications

• Excellent customer service mindset
• Clear and professional communication
• Strong organizational skills and ability to multitask
• Ability to identify problems and offer practical solutions

Responsibilities

• Greet customers warmly and assist them with their needs throughout the store.
• Gather orders and store at proper temperature; retrieve before pickup.
• Maintain product temperatures throughout fulfillment.
• Place cart orders in holding area for pickup.
• Lift and load groceries into customer vehicles.
• Scan and bag items from all temperature zones.
• Process payments at POS and handle substitutions as needed.
• Substitute items when requested or unavailable.
• Answer phones and emails promptly with friendly service.
• Follow dress code and hygiene standards.

Skills

Customer service

Communication

Organization

Independent work

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking an Aisles Online Pickup Clerk to ensure online orders are accurately gathered, properly stored, and seamlessly loaded into customers' vehicles for a fast, friendly pickup experience. If you enjoy staying active, work well independently, and take pride in getting things right, you’ll fit right in with our online shopping team; there are night and weekend shifts.

You’ll greet customers warmly, manage temperature-controlled storage, and handle substitutions and POS payments as