Online Grocery Pickup Specialist

The Kroger Co.; Maricopa (AZ); On-site; USD 18,000 - 23,000; Full time

Job summary

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to join our in-store team in Maricopa, AZ.

This role focuses on selecting and gathering products for online orders with attention to freshness and quality, processing coupons and payments, and loading orders into customers' cars at pickup. Responsibilities include executing substitutions when needed, maintaining cleanliness, and delivering a positive customer service experience that encourages repeat online shopping.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for on-line orders with freshness and quality.
• Assemble on-line orders and process coupons and payment.
• Deliver and load orders to customers' cars at pickup.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet or exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
• Follow food safety procedures and company guidelines.
• Maintain organization and cleanliness of staging areas and equipment.

Skills

Work independently

Read shelf tags

Basic math skills

Oral & written communication

Follow directions

Customer service

Job description

The Kroger Co. is seeking an Online Grocery Pick-Up Clerk to join our in-store team in Maricopa, AZ.

This role focuses on selecting and gathering products for online orders with attention to freshness and quality, processing coupons and payments, and loading orders into customers' cars at pickup. Responsibilities include executing substitutions when needed, maintaining cleanliness, and delivering a positive customer service experience that encourages repeat online shopping.