Online Grocery Pickup Specialist

Kroger Family of Companies; Littleton (CO); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger Family of Companies is hiring an Online Grocery Pick-Up Clerk to assemble and prepare customers' on-line orders in-store, ensure freshness, and process payments at pickup. You will communicate substitutions and maintain bagging standards while delivering a positive customer experience.

Candidates should work well under pressure and follow safety guidelines. The role expects independent work with attention to detail, ability to read shelf tags, and effective communication with customers

Qualifications

• Excellent oral/written communication skills
• Basic math skills (i.e., counting, addition, and subtraction)
• Ability to read shelf tags
• Ability to work without supervision

Responsibilities

• Select and gather products for customers' on-line orders with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection for on-line orders.
• Assemble orders, process coupons and payment, and deliver and load orders to cars at pick-up.
• Scan and bag orders on the go following bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Meet/exceed customer expectations for ease of shopping, freshness, and cleanliness.
• Follow food safety procedures and company guidelines.
• Retrieve and store customer orders in optimal temperature zones; load into customers' cars.

Skills

Communication skills

Shelf tag reading

Math skills

Independence

Job description

Kroger Family of Companies is hiring an Online Grocery Pick-Up Clerk to assemble and prepare customers' on-line orders in-store, ensure freshness, and process payments at pickup. You will communicate substitutions and maintain bagging standards while delivering a positive customer experience.

Candidates should work well under pressure and follow safety guidelines. The role expects independent work with attention to detail, ability to read shelf tags, and effective communication with customers