Online Grocery Pickup Specialist

Kroger Family of Companies; Brentwood (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger Family of Companies in Brentwood, TN seeks an Online Grocery Pick-Up Clerk to efficiently select and gather products for on-line orders, ensuring freshness and quality while delivering a positive customer experience.

You will process coupons and payments, scan and bag orders, communicate substitutions when needed, and load orders into customers' cars at pickup, while upholding safety, integrity, and the company's core values.

Qualifications

• Ability to work without supervision.
• Read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Select and gather products for on-line orders with attention to freshness.
• Process coupons and payments; deliver and load orders to cars at pickup.
• Scan and bag orders following bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Meet/exceed customer expectations for easy shopping, freshness, cleanliness.
• Follow local, state, and federal laws and food safety procedures.
• Receive orders and store in optimal temperature zones.
• Ensure order accuracy and load orders into customer cars.
• Assist in training new e‑Commerce team members.
• Meet/exceed productivity standards.

Skills

Ability to work without supervision

Read shelf tags

Basic math skills

Excellent communication skills

Fast-paced environment

Conflict resolution

Integrity

Follow directions

Tools

POS system

Job description

Kroger Family of Companies in Brentwood, TN seeks an Online Grocery Pick-Up Clerk to efficiently select and gather products for on-line orders, ensuring freshness and quality while delivering a positive customer experience.

You will process coupons and payments, scan and bag orders, communicate substitutions when needed, and load orders into customers' cars at pickup, while upholding safety, integrity, and the company's core values.