Online Grocery Pickup & Customer Experience Specialist

Metro Market; Madison (WI); In loco; USD 17.000 - 25.000; Part-time

Descrizione del lavoro

Metro Market in Madison, WI is seeking an Online Grocery Pick-Up Clerk to assemble customers' online orders with care for freshness and quality while following store procedures.

You will process coupons and payments, coordinate substitutions when needed, and ensure orders are ready for pickup, loading them into customers' cars. A positive, helpful attitude is essential.

This role emphasizes accurate picking, speed, and friendly service to help shoppers enjoy convenient online ordering.

Competenze

• Excellent oral and written communication skills.
• Ability to work without supervision in a fast-paced environment.
• Basic math skills including counting and simple calculations.
• Customer service oriented with a positive attitude.

Mansioni

• Select and assemble online grocery orders with accuracy and efficiency.
• Process coupons and payments at pickup.
• Deliver and load orders to customers' cars when they arrive.
• Maintain high standards of freshness and quality for all items.
• Provide a positive customer service experience to encourage repeat online shopping.

Conoscenze

Excellent oral/written communication

Ability to work without supervision

Basic math skills

Customer service oriented

Attention to freshness and quality

Strumenti

POS system

Descrizione del lavoro

Metro Market in Madison, WI is seeking an Online Grocery Pick-Up Clerk to assemble customers' online orders with care for freshness and quality while following store procedures.

You will process coupons and payments, coordinate substitutions when needed, and ensure orders are ready for pickup, loading them into customers' cars. A positive, helpful attitude is essential.

This role emphasizes accurate picking, speed, and friendly service to help shoppers enjoy convenient online ordering.