Online Grocery Pick-Up Specialist

Metro Market; Town of Brookfield (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Metro Market seeks an Online Grocery Pick-Up Clerk to assemble on-line orders with care for freshness and quality. You will process coupons, manage payments, and load orders into customers' cars at pickup, while delivering a positive customer service experience that encourages online shopping return.

Responsibilities include selecting items, notifying substitutions, maintaining staging areas, and complying with safety and bagging standards in a fast-paced store environment.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (i.e., counting, addition, and subtraction).
• Excellent oral/written communication skills.

Responsibilities

• Online Grocery Pick-Up Clerk selects and gathers products for on-line orders efficiently with attention to freshness and quality.
• In-Store Grocery Shopper initiates and completes selection for on-line orders.
• Assemble on-line orders, process coupons and payment, and deliver and load orders to customers' cars at pickup.
• Scan and bag orders on the go, following bagging standards and POS procedures.
• Communicate substitutions or exceptions to customers at pickup and ensure order accuracy.

Skills

Supervision-free work

Shelf tags reading

Basic math

Strong communication

Job description

Metro Market seeks an Online Grocery Pick-Up Clerk to assemble on-line orders with care for freshness and quality. You will process coupons, manage payments, and load orders into customers' cars at pickup, while delivering a positive customer service experience that encourages online shopping return.

Responsibilities include selecting items, notifying substitutions, maintaining staging areas, and complying with safety and bagging standards in a fast-paced store environment.